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U.S. Department of State

Diplomacy in Action

Digital Government Strategy Progress Report for the U.S. Department of State


May 23, 2013


# Milestone Actions

Due Date

Status

Part A: Data Centric
1. Make Open Data, Content, and Web Services the New Default
  Produce Digital Government Governance Case Studies

7/27/2012

COMPLETED

1.2 Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages.

5/23/2013

IN PROGRESS

2. Make Existing High-Value Data and Content Available through Web Services
2.1 Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.

8/23/2012

COMPLETED

  Designate agency lead via the Agency Leads and Progress Reporting MAX page

8/2/2012

COMPLETED

  Submit via the Digital Government Strategy MAX page the following to OMB:
• Draft list of potential systems to open up via web APIs
• Draft list of potential services to optimize for mobile use
• Draft customer engagement approach summaries

8/6/2012

COMPLETED

  Launch digital strategy page to publicly report progress in meeting the requirements of the Digital Government Strategy in a machine-readable format (see technical implementation guidance in Attachments A-D of Internal Message from OMB Controller to Deputy Secretaries on Implementing the Presidential Directive)

8/16/2012

COMPLETED

2.2 Make high-value data and content in at least two major customer-facing systems available through web services, apply metadata tagging and publish a plan for bringing additional systems into compliance.

5/23/2013

COMPLETED

PART B: Shared First
3. Establish a Digital Services Innovation Center and Advisory Group
4. Establish Intra-Agency Governance to Improve Delivery of Digital Services
4.2 Establish an agency-wide governance structure for developing and delivering digital services. [Within 3 months of release of governance guidance – see milestone 4.1]

11/23/2012

COMPLETED

5. Shift to an Enterprise-Wide Asset Management and Procurement Model
5.2 Develop an enterprise-wide inventory of mobile devices and wireless service contracts.

11/23/2012

COMPLETED

5.3 Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements.

5/23/2013

COMPLETED

Part C: Customer Centric
6. Improve Priority Customer Facing Services
6.3 Ensure all new digital services follow digital services and customer experience improvement guidelines.

5/23/2013

COMPLETED

7. Deliver Better Digital Services Using Future Ready Tools and Technologies
7.1 Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.

8/23/2012

COMPLETED

  Engage with customers to:
• Identify the highest priority systems to open up via web APIs
• Identify the highest priority services to optimize for mobile use

8/23/2012

COMPLETED

  Post publicly via agency digital strategy page:
• Prioritized list of candidate systems to open up via web APIs
• Prioritized list potential services to optimize for mobile use
• Customer engagement approach summaries

8/23/2012

COMPLETED

7.2 Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services.

5/23/2013

COMPLETED

8. Improve Priority Customer Facing Services
8.2 Implement performance and customer satisfaction measuring tools on all .gov websites.

11/23/2012

IN PROGRESS

Part D: Security and Privacy
9. Promote the Safe and Secure Adoption of New Technologies
10. Evaluate and Streamline Security and Privacy Processes
Web Improvement Plans and Domain Consolidation
(Implementation of OMB Memorandum 11-24, Part 4, Improve Online Services)
  Report which inactive domains your agency plans to delete from the domain registry via the Consolidate Existing Domains MAX Page. If you plan to maintain an inactive domain, you must provide a justification. **Please note: if responses are not received by August 6, 2012, steps will be initiated to remove inactive domains from the registry**

8/6/2012

COMPLETED

  Report which active domains and redirects your agency plans to delete immediately from the domain registry, and/or which ones you are planning to consolidate or delete by the end of FY12 (September 30, 2012), via the Consolidate Existing Domains MAX Page.

8/6/2012

COMPLETED



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