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Diplomacy in Action

Fiscal Years 2011-2013: IT Strategic Plan

Digital Diplomacy

Released by Bureau of Information Resource Management
September 2010

Date: 2010 Description: Cover: U.S. Department of State's IT Strategic Plan FY 2011-2013 - State Dept Image

"I am pleased to issue the Department of State’s Information Technology Strategic Plan (ITSP) for Fiscal Years (FY) 2011-2013. This Plan reflects a bold vision in which information technology is an effective enabler of United States diplomacy.

The Plan establishes three high level goals: 

  • Goal 1, Digital Diplomacy – enables enhanced collaboration and information sharing among our internal and external stakeholders by applying modern tools of social networking and value-added information resources to the challenges of diplomacy and development.
  • Goal 2, Cloud Computing – provides global access to all US agencies operating overseas under the authority of the Chief of Mission via a robust, worldwide, web-based infrastructure.
  • Goal 3, State’s IT Leadership – ensures effective governance of all IT resources, domestic and overseas, and focusing on accountability to our customers for excellence in performance and service delivery." -- Message from Chief Information Officer, Susan Swart

The report is available in PDF format as a single file [3.31MB Get Adobe Acrobat Reader], in addition to the HTML-based files listed below. To view the PDF, you will need to download, at no cost, the Adobe Acrobat Reader.


Message from the Chief Information Officer (CIO)
IT Strategic Framework
Strategic Direction
GOAL 1: Digital Diplomacy – Collaboration, Information and Integration
GOAL 2: Cloud Computing – Global Infrastructure Environment Supports Worldwide IT Operations
GOAL 3: IT Leadership – Mission Effectiveness through Accountability and Resource Management
Appendix A: ITSP Support for Strategic Goals and Priorities
Appendix B: Acronyms


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