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U.S. Department of State

Diplomacy in Action

How to Replace a Lost or Stolen Driver's License or Non-Driver Identification Card


The e-Gov system account holder must submit a Replacement Driver’s License application on the Department’s e-Gov system and send an e-mail attachment of the complete application, outlined below, to OFMDLApplication@state.gov in the Washington Metropolitan Area, or to the appropriate OFM Regional Office e-mail address for the region in which the applicant resides. [1]

The subject line of each e-mail must include the mission name and the transaction number generated by the e-Gov system, e.g., Mission Name – 5000XXXXXX. The subject line of each e-mail must include the mission name and the transaction number generated by the e-Gov system, e.g., Mission Name – 5000XXXXXX. E-mail submissions to the regional offices should include the type of application submitted (e.g., new driver license, renewal, replacement, etc.).

Any applicable fees associated with driver license or non-driver identification card applications must be submitted to the OFM Customer Service Center (CSC) or to the OFM Regional Office which serves the applicant’s state of residence, accompanied by the OFM-approved Payment cover sheet.

Guidelines for a Complete Application by Application Type

Replacement Driver License:

  • e-Gov Application Submission Receipt
  • Signature Card
  • Reason for replacement:
           o If Replacement is due to lost/stolen license: Mission/Organization Letter or Police Report
           o If Replacement is due to address change: Form DS-2006 “Notification of Change” or photocopy of current Department of State driver license
  • Reciprocity or service fee, if applicable
           o Acceptable forms of payment: Check or Money Order payable to the U.S. Department of State
           o Completed OFM-approved Payment cover sheet

Note: If the applicant is requesting a replacement due to an address change, the mission/international organization administrator officer must submit a DS-2006 Notification of Change form to update the applicant’s address with the Department.

Replacement Non-Driver ID

  • e-Gov Application Submission Receipt
  • Signature Card
  • Reason for replacement
           o If Replacement is due to lost or stolen Non-Driver ID: Mission/International Organization Letter or Police Report
           o If Replacement is due to address change: Form DS-2006 “Notification of Change” OR photocopy of current Department of State Non-Driver ID

Note: Please see your mission’s or organization’s Administrative Officer for assistance with this process.


[1] TECRO and TECO members are to submit all applications to the American Institute in Taiwan at AIT/WGeneralInquiries@state.gov.


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