2010 Conference on Program Evaluation - Cultural Diplomacy
Cultural Diplomacy Track: Workshop Summaries and Presenter InformationSusan Jenkins
1. Workshop Title: "What They Said About Us When We Asked": Opinions of Americans After Working with Peace Corps Volunteers
Organization: Peace Corps
Summary: Speakers will discuss the process and results of a multi-year study evaluating Peace Corps performance against its three major goals: helping the people of interested countries meet needs for trained men and women (Goal 1); promoting a better understanding of Americans among countries served (Goal 2); and promoting a better understanding of other people among Americans (Goal 3). The study includes samples from Eastern Europe, Latin America and Africa with a comparison in Southeast Europe.
Proceedings: Session Transcript (partial)
Cathryn L. Thorup
Dr. Thorup’s areas of expertise include civil society development, public-private partnering, democracy and governance, youth development, and U.S.-Mexican relations. In addition to extensive overseas work experience as an independent consultant, Dr. Thorup worked for six years at USAID where she led the Agency’s work in the areas of donor coordination and public/private partnering. In addition to serving as Vice President for Learning and Evaluation at the International Youth Foundation, Dr. Thorup has taught at several universities and published widely on U.S. foreign policy and international development.
Ms. Kerley leads the agency’s efforts to measure the impacts of Peace Corps work. Prior to joining Peace Corps, Ms. Kerley was the Team Leader of the Monitoring and Evaluation Team in the Office of the Director of Foreign Assistance, U.S. Department of State. Ms. Kerley worked with USAID for ten years, in two regional Bureaus and in the Office of Policy Planning and Coordination. While working in USAID’s policy office, she headed the Administrator’s “Initiative to Revitalize Evaluation.”
Dr. Susan Jenkins has over fifteen years of experience in program evaluation. She has experience designing and implementing process and impact evaluations, as well as developing performance measurement systems. At Peace Corps, she oversees the collection of host country data about the effects of Peace Corps Volunteers and of information from Returned Peace Corps Volunteers about the effects of their service on their later personal and professional choices.
2. Workshop Title
: Electronic Media EngagementOrganization
: Evaluation and Measurement Unit, Office of Policy, Planning, and Resources, Office of the Under Secretary for Public Diplomacy and Public Affairs, U.S. Department of StateSummary
: Panel speakers will share the three year evaluation process for the Department of State's Electronic Media Engagement (EME) project, evaluating the Department's Web 2.0 activities to communicate U.S. policy messages, culture, society and values. The evaluation will show if and how such activities increase knowledge of U.S. policies, society and values and influence behaviors and attitudes among foreign audiences. Speakers will share tool selection, pre-test methodologies, and share what changes and modifications were necessary as a result of the pre-test findings; how we develop and test methodologies for uncovering and reporting contextual issues like of access to internet; survey design to target audiences; and how they identify measurement needs and metrics, measurement methodologies, and assess linkages between Posts and Department of State office in Washington.Proceedings
: Session Transcript Presenters
Cherreka Montgomery serves as Director of the Evaluation and Measurement Unit (EMU) of the Office of the Under Secretary for Public Diplomacy and Public Affairs, Office of Policy, Planning and Resources (R/PPR). Ms. Montgomery, who joined R/PPR in October 2005, directs a newly-created unit that is responsible for developing performance measurement instruments and executing formal independent evaluations for Public Diplomacy. Ms. Montgomery comes to R/PPR with a wealth of experience working with non-governmental organizations, international development assistance organizations and congressional offices on policy issues related to the Millennium Challenge Account (MCA) and the President’s Emergency Plan for AIDS Relief (PEPFAR). She specializes in performance measurement and management, policy advocacy, strategic communications and planning, and messaging campaigns. She holds a B.A. from Virginia Union and an M.A. in Campaign Management from The George Washington University. Juliet Dulles
Juliet Dulles, Social Science Analyst in R/PPR/EMU, is an evaluator and program manager, with a background in international development program design, monitoring and evaluation. She also has expertise in strategic weapons analysis and nuclear weapons stockpile issues. Juliet holds an MA from the Johns Hopkins University’s School of Advanced International Studies (SAIS) in Economics and Political Science. Christopher Toppe
Chris Toppe, Ph.D., Senior Evaluation Officer in R/PPR/EMU, is a research methodologist and statistician with broad experience in national and international data collection and analysis. In addition to his work for EMU, Chris is an adjunct professor at Georgetown University where he teaches public policy research methodology.Dean Olsen
Dean Olsen, Social Science Analyst in R/PPR/EMU, began his career with the Department of State as a Presidential Management Fellow (PMF) where he served as a Management Analyst in the Facility Security Division, Office of Overseas Protective Operations, Office of Protocol and as a Program Officer for the Office of Foreign Missions. Dean also served in the United States Marine Corps and as an Arbitration Advocate in the United States Postal Service. He is currently completing a Ph.D. in Public Administration – Homeland Security and Coordination. Dean also possesses two Master’s degrees in Policy Studies and Strategic Intelligence from the University of Washington and the National Defense Intelligence College. He is a graduate of the U.S. AID Program Evaluation program and several counterterrorism programs from the National Defense University and the Federal Law Enforcement Training Center.