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Strategic Goal 6: American Citizens - Performance Results for Performance Goal 1

FY 2003 Performance and Accountability Report

Bureau of Resource Management

December 2003

VII. Performance Results

PERFORMANCE GOAL 1

U.S. citizens have the consular information, services, and protection they need when they reside, conduct business, or travel abroad

I/P #1: AMERICAN CITIZEN SERVICES

Provide citizens with up-to-date information and easy access to consular services.

OUTPUT INDICATOR

Indicator #1: Percentage of Consular Information Sheets (CIS) Revised on an Annual Basis
FY Results History	2000	64%
	2001	76%
	2002	86%
FY 2003 Data	2003 Results	85%
	Target	100%
	Rating	Significantly Below Target
	Impact	Reason for Significant Performance Shortfall: The goal of annual revision of all CIS could not be reached this year because crisis management duties and other assistance to Americans with problems abroad took precedence. The Department will make a concerted effort to reach 100% in FY 2004.

OUTPUT INDICATOR

Indicator #2: Access to Online Registration System
FY Results History	2000	Some posts allowed registration on-line.
	2001	Assessment of Registration and Warden List Services completed. U.S. embassies worked with the Bureau of Consular Affairs (CA) to formulate a global plan for allowing U.S. citizens to register with posts electronically.
	2002	Pilot software was developed for an Internet-based system that will allow Americans to register overseas travel itineraries at a central website.
FY 2003 Data	2003 Results	Contract to manage the on-line registration system is on schedule and a 30-Day Notice of Proposed Information Collection was published in the Federal Register in September 2003.
	Target	Publish Notice of Proposed Information Collection for on-line registration that will allow both visitors and residents abroad to register electronically.
	Rating	On Target
	Impact	Once it is implemented, a global, electronic registration system will allow Americans to register their presence in a foreign country so that they may be contacted and assisted in the event of an emergency.

OUTPUT INDICATOR

Indicator #3: Status of Hague Convention on Intercountry Adoption
FY Results History	2000	The Senate ratified the Convention. Congress passed the Intercountry Adoption Act of 2000 to implement the Convention.
	2001	The President signed the Intercountry Adoption Act of 2000 (PL 106-279) on October 6, 2000. Requirements for a federal accreditation program for adoption agencies and other new programs were established. Adoption regulations were drafted.
	2002	Adoption regulations were discussed and cleared with stakeholders and other federal agencies. Software to manage international adoption cases was delayed to accommodate the Department's new responsibilities as Central Authority under the Hague Convention on adoptions.
FY 2003 Data	2003 Results	A Proposed Rule on the implementation of the Hague Convention on Intercountry Adoption and the Intercountry Adoption Act of 2000 was published in the Federal Register in September 2003.
	Target	Adoption regulations are published in the Federal Register.
	Rating	On Target
	Impact	When the Convention enters into force for the United States, these regulations ensure that there will be accredited agencies and approved persons to provide adoption services.

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