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U.S. Department of State

Diplomacy in Action

Introduction to the Performance Section

FY 2004 Performance and Accountability Report
Bureau of Resource Management
November 2004

In FY 2004, the Department accomplished its mission through twelve Strategic Goals that articulate long-term outcomes and thirty-eight performance goals that represent shorter-term outcomes and priorities. Performance goals include specific targets designed to achieve specific performance results within a given fiscal year.

The Performance Section of the report is composed of chapters for each Strategic Goal organized in the following nine sub-sections:


Sub-sections Used for Strategic Goal Performance Analysis

Sub-Section Purpose
Public Benefit A concise narrative describing how pursuit of the goal benefits America and the world.
Selected Performance Trends Graphs that show key performance trends specific to each goal.
Strategic Context A table depicting the various components (programs, lead bureaus, and external partners) that contribute to accomplishment of a given goal.
Performance Summary A graphic summary of results achieved for the strategic goal.
Performance Analysis A brief analysis of the Department's performance results, highlighting the results of the most important performance targets.
Resources Invested A summary of resources (dollars and people) devoted to the strategic and performance goals for both the current reporting period (FY 2004) and the previous reporting period (FY 2003). The resource investments immediately follow the performance summary and performance analysis to provide the reader a concise snapshot of performance and resources as related to each strategic and performance goal.
Illustrative Example An example of a key FY 2004 achievement that is typical of the Department's work in support of the goal.
Performance Results The current target, results, rating, and a short impact statement, with a past performance history, pertaining to each of the FY 2004 results achieved. This section has been expanded to include data quality elements, which provide information on the data source, verification, and validation.
Program Evaluations and
PART Reviews

Summaries of evaluations and reviews conducted on the programs or activities related to a given strategic goal.


The table below (FY 2004 and FY 2003) illustrates the percentage of results attained equal to or above "On Target." Results include ratings for all twelve Strategic Goals. The greater the percentage of results equal to or greater than the "On Target" rating, the better.


Percentage of Results Equal to or Above the "On Target" Rating for All Strategic Goals

  FY 2004 FY 2003
Percentage of Results "On Target" and Above 79% 77%
Percentage of Results Below "On Target" 21% 23%



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