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U.S. Department of State

Diplomacy in Action

How We Assess Performance

FY 2004 Performance and Accountability Highlights
Bureau of Resource Management
November 2004


Six-Tiered Performance Measurement Methodology

The Department is committed to utilizing the funds it receives from taxpayers through the Congress to produce successful results. To assess performance, the Department employs a performance management methodology depicted in the pyramid below. Each of the components of the pyramid is defined below:

Strategic Objectives
High-level, broad categories of action through which the Department carries out its strategic and performance goals.
Strategic Goals
The Department's twelve long-term goals as detailed in the Strategic Plan.
Performance Goals
The desired outcomes the Department is planning to achieve in order to attain its strategic goals. The Department has thirty-eight performance goals.
Specific functional and/or policy areas, including programs as defined by the OMB Program Assessment Rating Tool (PART), which contribute to the achievement of performance and strategic goals, and to which the Department devotes significant attention. Initiatives/Programs (I/Ps) provide greater clarity and better linkage in terms of how specific performance indicators and targets relate to given policies or functions.
Performance Indicators
Values or characteristics that the Department utilizes to measure progress achieved towards stated annual performance goals. The indicators are drawn from bureau and mission performance plans.
Performance Targets
Expressions of desired performance levels or specific desired results targeted for a given fiscal year. Achievement of targets defines success. Where possible, targets are expressed in quantifiable terms. The FY 2004 Performance and Accountability Report reports on how well the Department achieved its FY 2004 targets.


Diagram showing the Six-Tiered Performance Management Model.D


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