U.S. Department of State

I. Public Benefit

The Department of State and USAID pursue human resource initiatives aimed at building, deploying, and sustaining a knowledgeable, diverse, and high-performing workforce. In support of the Secretary's vision for Transformational Diplomacy, the Department has identified six priority crosscutting areas for which it has developed an action plan with measurable milestones and metrics for tracking progress: 1) Build on our success under the President's Management Agenda by getting to green and staying there; 2) Remove some support functions from danger posts to regional and central support centers at medium and large posts; 3) Strengthen open yet secure U.S. borders by maximizing legitimate travel to the U.S. while denying entry to those who would do the United States harm; 4) Improve training opportunities and curricula for employees; 5) Improve the quality of life for employees whether domestic or abroad and 6) Use technology to produce accurate information that supports decision makers and make that information available anytime, anywhere. The Department and USAID continue to maintain and develop skills that can help achieve transformational diplomacy and development, such as advanced foreign language proficiency, public diplomacy, and leadership and management preparedness.

II. Performance Summary

The table below summarizes the performance ratings for Department of State and USAID results for the Management and Organizational Excellence strategic goal.

III. Resources Invested

IV. Performance Analysis

Performance Trends. Both agencies have made continuous improvements in human capital management, operational readiness, and information technology management. The Foreign Service Institute met or exceeded its goals for leadership training enrollment and the effectiveness of its language training programs and the Department continued to meet its goals for deploying Foreign Service generalists with the right language skills and slightly improved the diversity of new Foreign Service generalists hired in 2006.

Key initiatives and programs. Major FY 2006 investments in the people who manage foreign affairs, the facilities in which they work, and the systems that support diplomacy worldwide included: $598 million to preserve, maintain, repair, and plan for buildings owned or directly leased by the Department of State; $910 million for security-related construction and physical security and rehabilitation of U.S. embassies and consulates; $9.4 million for the protection of foreign missions and officials; and $128 million for the capital investment fund and the modernization of information technology systems and networks.

V. FY 2006 Performance Results

INDICATOR: Percent of Language Students Attaining Skill Objectives From Training

	Output
JUSTIFICATION: The data are screened and provide the most accurate measure for tracking performance: the time spent in language training and resulting end-of-training test results.
FY 2006 PERFORMANCE	Target	75% or better.
	Results	84%.
	Rating	On Target
	Impact	The Department will deploy staff with the right language skills and improve the effectiveness of programs and policies.

INDICATOR: Progress Toward Centralized, Secure, and Modern Global IT Infrastructure

	Input
JUSTIFICATION: The indicator directly measures the reliability, accessibility, and security of the Department's information technology infrastructure.
FY 2006 PERFORMANCE	Target	Continue with the aggressive four-year life-cycle modernization program for OpenNet Plus and ClassNet. Improve network availability to 99.6% and add 40 additional virtual private networks at embassies for a total of 300. Develop implementation plan for consolidation initiative. Deploy 5,000 OpenNet Everywhere devices.
	Results	174 additional domestic and overseas local area networks are modernized (101 OpenNet and 73 ClassNet). Network availability is at an average rate of 99.6% or better achieved as result of exceeding the target total of 300 virtual private networks installed for embassy circuits. Implementation plan for consolidation initiative completed. 4,669 OpenNet Everywhere devices deployed for core and occasional teleworkers.
	Rating	On Target
	Impact	The elements (GITM, consolidation, mobile computing, and maintaining the secure global network) are critical to the Department's ability to provide a modernized, secure, and high quality infrastructure. Success of these elements will enable production of accurate information for decision makers and will make that information available anytime, anywhere in support of the foreign affairs mission.

INDICATOR: Number of New Sites Acquired for Capital Security Construction Projects in
Accordance With the Long-Range Overseas Building Plan Schedule

	PART Output
JUSTIFICATION: The indicator was chosen as the most comprehensive in determining the actual acquisition of a building site that is essential before constructing a new embassy compound.
FY 2006 PERFORMANCE	Target	Acquire seven new sites for capital security construction projects.
	Results	Eight new embassy compound sites were acquired in the fiscal year.
	Rating	Above Target
	Impact	Capital security construction programs proceeding on schedule and as planned provide secure, safe, and functional facilities to U.S. Government employees overseas.

INDICATOR: Installation of Technical Security Upgrade Equipment

	PART Output
JUSTIFICATION: Technical security upgrade projects provide critical security countermeasures for U.S. diplomatic missions abroad. These upgrades include facility power and conduit infrastructure, as well as technical security equipment.
FY 2006 PERFORMANCE	Target	Complete 35 upgrades as part of a cyclical replacement program.
	Results	35 upgrades were completed in FY 2006.
	Rating	On Target
	Impact	Improving technical security at overseas posts through on-time completion of projects contributes directly to the Department's goal of providing a safe and secure environment for U.S. personnel and property.

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