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U.S. Department of State

Diplomacy in Action

Strategic Framework for Performance Management

Bureau of Resource Management
December 16, 2009


The Department is committed to using performance management best practices to ensure the most effective U.S. foreign policy outcomes and to promote greater accountability to our primary stakeholders, the American people. Here, performance management is a multi-phase process: setting strategic goals and priorities, creating programs, monitoring program activities, collecting data and measuring progress toward achievement of goals, using performance and evaluation information to influence program and resource allocation decision-making, and communicating results to stakeholders.

These steps are designed to meet the challenges faced by federal agencies: achieve greater accountability of federal funds, align budget requests with demonstrated results, and make informed policy and management decisions based on reported results. The Department’s performance management is guided by a high-level Joint Strategic Plan, shared by both the Department and USAID. The Department and USAID established a Joint Strategic Goal Framework organized by seven strategic goals and 39 strategic priorities. The Department’s Annual Planning Cycle engages diplomatic missions and Washington-based bureaus in outcome-oriented planning activities that articulate policy and establish programmatic direction by country, region, strategic goal, and strategic priority. At all levels of annual performance planning, the Mission Strategic Plan (MSP), the Bureau Strategic Plan (BSP), and the Senior Policy, Performance and Resource Reviews (“Senior Reviews”) integrate sustainable planning and budgeting leadership to enhance performance results. Further, missions and bureaus incorporate program evaluation as a best practice to determine the impact of our policies, understand better what is effective in our programs, and increase accountability to our stakeholders. The figure below depicts the goal framework that links the Department-wide goals to bureau and mission level goals and programs and performance information.


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