printable banner

U.S. Department of State - Great Seal

U.S. Department of State

Diplomacy in Action

Financial Performance Metrics

Bureau of Resource Management
December 16, 2009


The Department, along with other USG agencies, submits various data to the Federal Interagency Database Online at Included there is the Metric Tracking System (MTS), a performance measurement system that captures key financial management indicators across the Federal Government. The tool’s intent is to provide government managers, Congress, and other stakeholders the information to assess the financial management health of the Federal Government as a whole and for each individual agency. Tracking performance on indicators helps to guide financial management reforms and targets resources to areas where better stewardship of Federal financial resources is needed.

Agency data is published and compared monthly within MTS by the government-wide CFO Council and is available at

In FY 2009, the Department improved its ratings over 2009 in four categories. Our prompt payment interest per million of vendor payments fell to just $93, earning a green rating over red last year. Our rating did not change in five of the nine categories. We rank above the government-wide rating in one category, equal the rating in three categories and rank below the average in five categories. While our worldwide operations make it difficult to achieve certain metrics, we continue to achieve improvements as our new global financial management system phases in completely.

The Department's Financial Metrics
and Frequency
Why Is It
Sept 2009
Sept 2008
Performance Standards
Sept 2009
Actual Rating Actual Rating Fully Successful
Fully Successful
Minimally Successful
Minimally Successful
Actual Rating
Fund Balance With Treasury - Net Percent Unreconciled [Monthly] Smaller reconciliation differences translate to greater integrity of financial reports and budget results. 0.059% Fully Successful 0.30% Fully Successful < = 2% > 2%
< = 10%
> 10% 0.034% Fully Successful
Percent of Amount in Suspense (Absolute) Greater than 60 Days Old [Quarterly] Timely reconciliation supports clean audits and accurate financial information. 37.09% Unsuccessful 36% Unsuccessful < = 5% >5%
< = 15%
>15% 21.51% Unsuccessful
Percent of Accounts Receivable from Public Delinquent Over 180 Days [Quarterly] Actively collecting debt improves management accountability and reduces Treasury borrowing. 34.60% Unsuccessful 32% Unsuccessful < = 10% > 10%
< = 20%
> 20% 11.12% Minimally Successful
Percent of Vendor Payments made Electronically [Monthly] Use of electronic funds transfer saves money, reduces paperwork, and improves cash management. 92.91% Minimally Successful 91% Minimally Successful > = 96% > = 90%
< 96%
< 90% 97.76% Fully Successful
Percent Non-Credit Card Invoices Paid On-Time [Monthly] Timely payment reduces interest charges and reflects a high degree of accountability and integrity. 97.41% Minimally Successful 81% Unsuccessful > = 98% > = 97%
< 98%
< 97% 98.81% Fully Successful
Interest paid under Prompt Payment Act ($ Interest per Million Dollars of Payments) Smaller amounts of interest paid per million show that an agency is paying its bills on time which saves money and allows funds to be used for their intended purpose. $92.58 per million Fully Successful $653 per million Unsuccessful < = $200.00 > $200.00
>300.00 $84.19 per million Fully Successful
Travel Card Delinquency Rates - Individually Billed Accounts [Monthly] Reducing outstanding travel card balances helps increase rebates to agencies. 3.30% Minimally Successful 2% Unsuccessful <= 2% > 2%
< = 4%
> 4% 1.97% Fully Successful
Travel Card Delinquency Rates - Centrally Billed Account [Monthly] Reducing outstanding travel card balances helps increase rebates to agencies. 0.49% Minimally Successful 2% Unsuccessful = 0% > 0%
< = 1.5%
> 1.5% 1.52% Unsuccessful
Purchase Card Delinquency Rate [Monthly] Reducing outstanding purchase card balances helps increase rebates to agencies and reduces interest payments. 0.56% Minimally Successful 0.20% Minimally Successful = 0% > 0%
< = 1.5%
> 1.5% 0.51% Minimally Successful


Back to Top

Do you already have an account on one of these sites? Click the logo to sign in and create your own customized State Department page. Want to learn more? Check out our FAQ!

OpenID is a service that allows you to sign in to many different websites using a single identity. Find out more about OpenID and how to get an OpenID-enabled account.