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To manage the successes and meet the challenges of diplomacy and development in the 21st century, the Department of State and USAID are continually strengthening their management capabilities. This section summarizes selected accomplishments and key management challenges of the Department of State and USAID. In FY 2009, both agencies demonstrated significant improvements in key management capacities, such as human resources, acquisition and assistance, and information technology. The management challenges, as identified by the agencies’ respective Inspectors General and the U.S. Government Accountability Office (GAO) represent areas for continued improvement as well as potential risks.
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