OVERSEAS BUILDINGS OPERATIONS: Provide and maintain secure, safe, and functional facilities for U.S. Government personnel staffed at overseas posts.
Analysis: During FY 2011, the Department exceeded expectations for the illustrative indicator relative to Strategic Goal 7: The number of U.S. Government personnel moved into more safe, secure and functional facilities. Our embassies overseas provide the diplomatic platform for all civilian agencies of the U.S. Government and the Department is responsible for providing and maintaining secure, safe and functional facilities for U.S. Government personnel staffed at overseas posts. At the end of FY 2011, data for the total cumulative number of U.S. Government personnel moved into more secure, safe and functional facilities shows that the 23,918 personnel moved into the improved facilities. This is above the target of 23,012.
PASSPORT SERVICES: Implementing technologies to insure the integrity of the U.S. passport while simultaneously facilitating the efficient issuance of U.S. passports.
Analysis: Another illustrative indicator for this Strategic Goal is the Percentage of passport applications processed within the targeted timeframe. While the quality of the adjudication process is the Bureau of Consular Affairs' top priority in the area of passports, American travelers and Congress still expect quick and efficient processing of passport applications. This indicator measures how efficiently Passport Services (PPT) is serving the American public.