Glenn W. Miller is a career member of the Senior Foreign Service, class of Minister-Counselor. He joined the Foreign Service in 1991 and was appointed Deputy Chief Information Officer for Operations in December 2019. In this capacity, he is responsible for overseeing worldwide information systems, information technology, and networking for 277 overseas posts and all domestic facilities, which support approximately 110,000 users. Among other responsibilities, he supervises digital and voice communications services, software development and testing, the operation of two regional data centers, cloud-based productivity suites, and customer service to all Department users.
Previously Mr. Miller served as Deputy Chief Information Officer for Foreign Operations. During his 28 years of service he was posted in Kabul as Deputy Management Counselor, and in information management positions in Belize City, Frankfurt, Moscow, Seoul, and Warsaw. Additionally, he was Consular Fraud Prevention Manager in Dhaka. Domestically he has served as office director and division chief in multiple IRM offices. Prior to joining the Foreign Service, Mr. Miller was an emergency dispatcher in California and is a U.S. Army Signal Corps veteran.