Business, Management and Planning

Business, Management, and Planning is responsible for centrally managing a $2.55B global IT portfolio and servicing an 76K person workforce. This includes providing executive leadership for IT strategy, portfolio management, enterprise architecture, digital diplomacy, policy and performance, and IT workforce planning.

Cyber Operations

Cyber Operations is responsible for the implementation of the Federal Information Security Management Act (FISMA), and for establishing and implementing the enterprise vision, strategy, and programs that ensure information assets and technologies are adequately protected.

Foreign Operations

Foreign Operations is IRM’s field focused directorate providing IT infrastructure, core IT modernization, telephone systems and radio networks, emergency and mobile satellite systems, and other programs and services for over 300 sites around the world, including embassies, consulates, annexes, and missions to international organizations.


Operations is responsible for the worldwide information technology operations including networks, e-mail, desktop support, mobile technologies, software development, equipment modernization, data center operations, telephones, and radios.

U.S. Department of State

The Lessons of 1989: Freedom and Our Future