FS Information Management Specialists (IMS) are responsible for the Department’s Information Resource Management (IRM) programs and Information Technology (IT) systems world-wide. The work is diverse, and at overseas posts, IMS manage both staff supporting these programs and perform hands-on duties themselves. IMS provide customer support, knowledge management and application support, manage a world-wide telecommunications network, computer networks, telephone systems, radio networks, and the Diplomatic Pouch and Mail program. At embassies and consulates abroad, IMS are expected to perform other duties, such as supporting visits of high-level officials, including the President of the United States, in support of U.S. foreign policy.
AEFMs who apply for positions in Information Resource Management (positions with the title of Information Programs Officer (IPO), Information Security Officer (ISO), and Information Management Specialist (IMS) must be able to obtain a Top-Secret security clearance and should have specialized experience working with computers, upgrading, repairing, replacing hardware and software components; or working with network devices, switches and routers; or performing Sys-Admin functions such as mail server maintenance; adding, deleting and assigning users to roles and providing direct assistance to customers, patch management and server maintenance; configuring or administering virtual network environment; the cloud; telecommunications or voice communications; information security; or Program Management for IT projects or Data Analytics experience.
NOTE: Interested IRM applicants must meet the additional minimum qualifications and should write to HTFProfAssoc@state.gov to obtain a list of the qualifications.