Armenia’s constitution provides for a parliamentary republic with a unicameral legislature, the National Assembly (parliament). The prime minister, elected by parliament, heads the government; the president, also elected by parliament, largely performs a ceremonial role. During 2018 parliamentary elections, the My Step coalition, led by Acting Prime Minister Nikol Pashinyan, won 70 percent of the vote and an overwhelming majority of seats in parliament. According to the assessment of the international election observation mission under the umbrella of the Organization for Security and Cooperation in Europe, the parliamentary elections were held with respect for fundamental freedoms.
The national police force is responsible for internal security, while the National Security Service is responsible for national security, intelligence activities, and border control. The Special Investigative Service (SIS) is a separate agency specializing in preliminary investigation of cases involving suspected abuses by public officials. The Investigative Committee is responsible for conducting pretrial investigations into general civilian and military criminal cases and incorporates investigative services. The National Security Service and the police chiefs report directly to the prime minister and are appointed by the president upon the prime minister’s recommendation. The cabinet appoints the heads of the Special Investigative Service and Investigative Committee upon the prime minister’s recommendations. Civilian authorities maintained effective control over the security forces. Members of the security forces committed some abuses.
During 44 days of intensive fighting from September 27 to November 10 involving Armenia, Armenia-supported separatists, and Azerbaijan, significant casualties and atrocities were reported by all sides. After Azerbaijan, with Turkish support, re-established control over four surrounding territories controlled by separatists since 1994, a Russian-brokered ceasefire arrangement announced by Armenia and Azerbaijan on November 9 resulted in the peaceful transfer of control over three additional territories to Azerbaijan, as well as the introduction of Russian peacekeepers to the region. Since 1995 the final status of Nagorno-Karabakh has been the subject of international mediation by the cochairs of the Organization for Security and Cooperation in Europe’s Minsk Group (the United States, France, and Russia). There was also an outbreak of violence with casualties along the international border between Armenia and Azerbaijan near Tavush from July 12 to July 16. Following the September 27 outbreak of hostilities, the government declared martial law under which restrictions were imposed on freedoms of expression, assembly, and movement. The restrictions were lifted December 2, and only provisions for partial mobilization of troops remained in effect at year’s end. (See sections 1.a., 1.b., 1.c., 1.d., 5, and 6; and the Country Reports on Human Rights Practices for Azerbaijan for conflict-related abuses.)
Significant human rights issues included: torture; arbitrary detention, although with fewer reports than in 2019; harsh and potentially life-threatening prison conditions; serious problems with judicial independence; arbitrary interference with privacy; trafficking in persons; crimes involving violence or threats of violence targeting civil society figures and lesbian, gay, bisexual, transgender, or intersex persons; and use of the worst forms of child labor. Significant human rights issues connected with the Nagorno-Karabakh armed conflict included unlawful killings and civilian casualties.
The government took steps to investigate and punish alleged abuses by former and current government officials and law enforcement authorities. For example, throughout the year, an investigation continued into the culpability of former high-ranking government officials surrounding events that led to the deaths of eight civilians and two police officers during postelection protests in 2008.
Section 2. Respect for Civil Liberties, Including:
The constitution and law provide for freedom of expression, including for the press; while the government generally respected this right, it restricted it in the COVID-19-related state of emergency and war-related declaration of martial law.
Freedom of Speech: Individuals were free to criticize the government without fear of reprisal. On April 15, the National Assembly amended the criminal code to criminalize public calls for violence. Penalties for violations include a fine of 50,000 or 100,000 drams ($100 to $200), detention for up to two months, or imprisonment for up to one month. The law is stricter for officials, who may be deprived of the right to hold office. Sexual and gender identity is not among the protected grounds enumerated in the law.
Freedom of Press and Media, Including Online Media: During the first month of the state of emergency introduced on March 16 to curb the COVID-19 pandemic, the government imposed restrictions on media, setting administrative fines for posting or publishing information on the pandemic that did not reflect reports from official government sources. The government justified the measure as needed to prevent panic and the potential spread of misinformation during the state of emergency. As a result, police officers conducted a spate of visits to the editorial offices of various media outlets, forcing them to remove certain articles under threat of fines.
Media representatives, along with local and international media watchdogs, criticized the move. The Organization for Security and Cooperation in Europe (OSCE) representative on freedom of the media stated: “Publishing only information provided by the authorities is a very restrictive measure which would limit freedom of the media and access to information disproportionately.” Similar views were expressed by Reporters without Borders, which stated, “control of information does not help in the fight against the epidemic but rather spreads gossip and fear.” On April 13, the government lifted all COVID-related restrictions on media.
Following the outbreak of fighting beginning September 27, the government declared martial law. Martial law restrictions included a requirement that local media outlets and broadcasters provide only official government information regarding military activity. Subsequent amendments adopted to the decree on martial law in October banned the publication of reports criticizing the government’s handling of the conflict, refuting actions of state and local government bodies and officials taken in the context of martial law and state security, and questioning or deprecating the effectiveness of those actions “in any way.”
Media outlets in general lacked diversity of political opinion and objective reporting. Private individuals or groups, most of whom were reportedly tied to the former authorities or the largest parliamentary opposition party, owned most broadcast media and newspapers, which tended to reflect the political leanings and financial interests of their proprietors. Broadcast media, particularly public television, remained one of the primary sources of news and information for the majority of the population. According to some media watchdogs, public television, which underwent leadership change during the year, continued to present news from a progovernment standpoint. On several occasions independent media experts expressed concern about cases of bias on public television, claiming such bias was especially obvious during critical political debates and coverage of developments. Nonetheless, public television was largely balanced and open and accessible to opposition voices and continued to cover more diverse topics of public interest than prior to the 2018 revolution.
Social media users freely expressed opinions concerning the government and former authorities on various social media platforms. Use of false social media accounts and attempts to manipulate media, however, continued to increase dramatically during the year. According to media watchdogs, individuals used manipulation technologies, including hybrid websites, controversial bloggers, “troll factories,” anonymous Telegram channels, and fictional Facebook groups and stories, to attack the government. There was a particular spike in misinformation on COVID-19-related topics, which led to stronger fact-checking efforts by a number of journals and other local organizations.
The country’s few independent media outlets, mostly online, were not self-sustainable and survived only through international donations and support, with limited revenues from advertising and subscription fees.
Media company ownership was mostly nontransparent. The country’s Fourth Action Plan of Open-Government Partnership Initiative of the Republic of Armenia (2018-2020) included commitments to improve ownership disclosure. The July 17 Law on Audiovisual media that replaced the Law on Television and Radio did not foster ownership transparency.
The government maintained a de facto monopoly on digital broadcasting multiplex, while most channels represented the views of the previous government. Some 10 regional television stations remained at risk of closure due to a drop in viewership and advertising. According to local media watchdogs, the July 17 Law on Audiovisual media did not provide a realistic path for the creation of private multiplexes, did not solve the issue of digital broadcasting for regional television stations, and did not reform outdated television licensing procedures.
Violence and Harassment: The local NGO Committee to Protect Freedom of Expression reported two cases of violence against reporters in the first nine months of the year. In one case, on June 16, journalists were injured in a scuffle near the NSS building. News.am news correspondent Liana Sargsyan, Tert.am journalist Ani Ghorgyan, Yerkir.am correspondent Tatik Kostandyan, Kentron TV journalist Arthur Hakobyan, and MegaNews.am website editor Margarita Davtyan said that they incurred injuries while covering a protest by supporters of Prosperous Armenia Party head and National Assembly member Gagik Tsarukyan in front of the NSS building. Local media organizations condemned the violence against media representatives performing their professional duties and demanded that police conduct an investigation into the incident. Since the events were taking place during the state of emergency to prevent the spread of COVID-19, media organizations urged outlets to refrain from exposing their staff to crowds while covering mass gatherings and to provide clear security instructions if this was not possible.
There were cases of current or former officials impeding the work of journalists or attempting to do so. For example, on August 8, former chief of police Vladimir Gasparyan obstructed the work of a Radio Free Europe/Radio Liberty Armenian Service crew working on a report about government plans to dismantle some private houses illegally constructed near Lake Sevan. Gasparyan, who was already facing charges for abuse of office, fraud, and embezzlement, drove his vehicle towards the two reporters and reportedly came close to hitting them as they filmed near the lakeside area where his house was located. Gasparyan then threatened the reporters, saying “I’ll shoot you” and “I’ll slaughter you.” Using epithets, the former police chief demanded that the reporters not show his house in their report. Police opened a criminal case into the incident on charges of obstructing journalistic activity.
On December 1, police reportedly interfered with the work of journalists and attempted to detain Yerkir Media TV cameraman Hayk Sukiasyan during a protest against the government’s agreement to a Russia-brokered peace agreement between Armenia and Azerbaijan.
There also were reports of intimidation of journalists by law enforcement bodies. For example, on July 3, police visited ArmNews and Channel 5 television stations, which were affiliated with the former government, purportedly with the aim of initiating administrative proceedings against them because their personnel were not wearing masks on air. Media watchdogs condemned the actions as abuse of power, exhorted law enforcement officials to refrain from interfering with media activities, advocated loosening pandemic-related restrictions on media outlets, and called on outlets not to violate state of emergency regulations, given their role in protecting the health of both the public and their employees.
Libel/Slander Laws: Media experts noted a decrease in the number of libel and defamation cases against media outlets by lawmakers, former officials, and others during the year. According to the Committee to Protect Freedom of Expression, 55 cases were filed with the courts during the first nine months of the year.
The government did not restrict or disrupt access to the internet or censor online content, and there were no credible reports that the government monitored private online communications without appropriate legal authority.
There were no government restrictions on academic freedom or cultural events, and the government expressly supported academic freedom.
Observers criticized some government officials for nepotism in connection with appointments to public educational institutions. One prominent case involved the appointment of Diana Galoyan as rector of the State University of Economics. After allegations arose that parts of her doctoral thesis were plagiarized, the Higher Qualifying Committee (the government body responsible for reviewing doctoral qualifications) overturned the 2015 decision granting her a doctorate. The previous acting rector resigned over a similar issue. The Higher Qualifying Committee chairman, Smbat Gogyan, asserted that the deputy minister of education acted as Galoyan’s patron. Gogyan submitted his resignation over the case in May, but it was not accepted. On August 17, the Ministry of Education revoked the annulment of Galoyan’s doctoral thesis and degree, thereby removing the obstacle to her appointment as rector.
b. Freedoms of Peaceful Assembly and Association
The constitution and law provide for the freedoms of peaceful assembly and association. The government generally respected these rights but restricted assembly under the COVID-19-related state of emergency and conflict-related imposition of martial law.
Freedom of assembly was restricted during the state of emergency introduced on March 16 to curb the COVID-19 pandemic. The curbs remained in force until August 12, when the government lifted most restrictions on freedom of assembly, permitting demonstrations, marches, and rallies so long as participants wore masks and observed social distancing requirements.
Freedom of assembly also was restricted under martial law, which was imposed on September 27 after the outbreak of fighting with Azerbaijan. Martial law restrictions included a ban on rallies. Although the restrictions were officially lifted on December 2, on December 21, Goris mayor Arush Arushanyan was arrested on charges of organizing an illegal rally, according to his lawyer. Arushanyan had called on local citizens to block roads to the Syunik region to prevent a visit by the prime minister, as a result of which the official visit was curtailed. The following day Yerevan’s trial court ruled the arrest unlawful, and Arushanyan was released.
From November 11 through the end of the year, the opposition held rallies and other protest actions throughout Yerevan demanding the resignation of Prime Minister Pashinyan. Prior to the lifting of the ban on assemblies on December 2, police occasionally detained opposition leaders and rally participants for violating martial law provisions. While some claimed the detentions were politically motivated, human rights NGOs largely dismissed the claims.
According to the monitoring report of the Helsinki Committee of Armenia, for the period from July 2019 through June, protection of freedom of assembly decreased compared with its monitoring report covering July 2018 to June 2019. According to the report, police actions were inconsistent in the strictness of their application of the ban on meetings and varied depending on who protest organizers were and the issue they raised. Separately, the report also noted that organizers and participants of certain rallies continued the use of hate speech aimed at a person’s gender identity, sexual orientation, or religious views.
According to civil society organizations, there was no progress in establishing accountability for police use of disproportionate force against protesters during the largely peaceful protests of 2018.
Freedom of Association
The constitution and law provide this right, and the government generally respected it. The law limits the legal standing of NGOs to act on behalf of their beneficiaries in court to environmental issues. The limitations contradict a 2010 Constitutional Court decision that allowed all NGOs to have legal standing in court.
The law provides for freedom of internal movement, foreign travel, emigration, and repatriation; the government generally respected these rights but restricted them in response to the COVID-19 pandemic.
In-country movement: Through April 23, internal travel was restricted, with interregional travel banned and travel within cities permitted only for a limited number of reasons. Internal movement was subsequently not restricted.
Foreign Travel: On February 24, the government closed the country’s border with Iran to individual travelers due to the COVID-19 epidemic. Armenia and Georgia jointly closed their border on March 14. Only citizens and a few restricted categories of foreigners were permitted to enter the country by air until the restriction was lifted on August 12. Land borders, however, remained closed through the end of the year. The entry restrictions and land border closure affected asylum seekers and refugees.
As of December 2018, according to the Internal Displacement Monitoring Center, approximately 8,400 internally displaced persons (IDPs) of the estimated 65,000 households evacuated in 1988-94 were still living in displacement. Some of the country’s IDPs and refugees lacked adequate housing and had limited economic opportunities. The government did not have specific programs and policies aimed at promoting the safe, voluntary, dignified return, resettlement, or local integration of IDPs. According to the government, the fall fighting displaced approximately 100,000 individuals, although some reportedly returned.
Authorities cooperated with the Office of the UN High Commissioner for Refugees (UNHCR) and other humanitarian organizations in providing protection and assistance to IDPs, refugees, returning refugees, asylum seekers, stateless persons, or other persons of concern.
Abuse of Migrants, Refugees, and Stateless Persons: There were reports of nonsystemic discrimination in the acceptance of applications and in detention of asylum seekers based on the country of origin, race, or religion of the asylum seeker, as well as difficulties with integration. Civil society contacts reported discriminatory attitudes and suspicion directed towards foreign migrants seeking employment.
During the year, seven foreigners seeking asylum were arrested for illegal entry after crossing the border by land or air. Despite a provision in the law exempting asylum seekers from criminal liability for illegal border crossing, authorities required them to remain in detention pending the outcome of their asylum applications or to serve the remainder of their sentences.
Access to Asylum: The law provides for granting asylum or refugee status, and the government has established a system for providing protection to refugees. During the COVID-19 state of emergency, an electronic asylum system was introduced. While processing cases of individuals in detention was suspended, processing of other cases continued. Remote interpretation (partially funded by UNHCR) was made available when needed, and consideration of most asylum claims was reported to be fair. The law accounts for specific needs of children, persons with mental disabilities, and trauma survivors and allows detention centers to receive asylum applications. The law was generally enforced to the extent resources allow. Refugees who are not ethnic Armenians may apply for facilitated naturalization, which requires passing a constitutional knowledge test. Such citizenship, however, was rarely granted.
During the COVID-19 state of emergency, there were at least two cases in which individuals who sought asylum were turned away at the border crossing with Iran. As of year’s end, 12 asylum seekers were detained, including four from Iran and two from Azerbaijan.
Shortcomings in asylum procedures included limited state funding for interpreters and deficiencies in training and capacity of eligibility determination officers, with no sustainable quality assurance mechanism and a lack of professional development of staff. Judicial practices continued to improve but were inconsistent; judges who received training on refugee and asylum law issued better quality decisions than those without such training. Asylum-related cases continued to be assigned to judges lacking in-depth knowledge of relevant law, in the absence of a system to assign specific cases to specialized judges. Judicial review remained a lengthy process as judges remained overloaded with cases. Outcomes depended upon individual judges, and there was a lack of consistency in decisions across judges. The courts generally drew more attention to the merit of asylum applications and used country of origin information more systematically than in prior years.
Authorities continued to offer ethnic Armenians from Syria who remained in the country a choice of protection options, including expedited naturalization, a residence permit, or refugee status. Quick naturalization gave persons displaced from Syria the same legal right to health care and most other social services as other citizens. Many of the countrywide reforms such as provision of increased social services, higher pensions, and more accessible health care also benefited refugees who became naturalized citizens.
While the quality of procedures and decision making for determination of refugee status improved over the last decade, concerns remained regarding adjudication of cases of asylum seekers of certain religious and gender profiles with non-Apostolic Christian and non-Armenian backgrounds.
Access to Basic Services: Many refugees were unable to work or receive an education while their cases worked their way through the legal system, despite legal provisions protecting these rights, due to a lack of job openings, difficulty in accessing opportunities, and language barriers.
Housing allocated to refugees was in limited supply, in poor condition, and remained, along with employment, refugees’ greatest concern. During the COVID-19 pandemic, the close quarters in the refugee center (a housing facility where some asylum seekers were accommodated) also gave rise to fears of infection, although no COVID-19 cases were reported in the center during the year. Many displaced families relied on a rental subsidy program supported by UNHCR and diaspora organizations. Authorities operated an integration house with places for 29 refugees and offered refugees accommodation free of charge during the first months after they acquired refugee status. Language differences created barriers to employment, education, and access to services provided for by law.
During the COVID-19 state of emergency, restrictions on internal movement and the closure of in-person services at government offices hampered access to basic services for individuals whose documents expired during this time. Although the government declared that expired documents would be considered valid until the end of the state of emergency, no instructions were issued to state authorities, including those responsible for medical care, social protection, and education, to accept the expired documents. Delayed access to services continued until the State Migration Service instructed duty officers to issue refugee certificates. Although refugees and asylum seekers were instructed to apply for support programs that the government created to assist persons during the state of emergency, many were found ineligible for technical and other reasons. Obtaining COVID-19 tests was reportedly problematic, with some individuals paying for their own tests while others did not receive their results and had to be retested. A total of 16 refugees (who lived in apartments, not the reception center) had tested positive as of August 10. Access to education for many refugees became difficult after the government suspended in-person education in March. Due to a lack of devices to access online programs, UNHCR provided 166 tablet computers to facilitate distance education throughout the year. Children were able to view educational programs on television.
Durable Solutions: The government accepted refugees for resettlement and offered naturalization to refugees residing on its territory. The SMS also offered integration programs to returnees from Western European countries who either voluntarily returned or were deported by the host country. As of January 1, there were 1,319 refugees who fled from Azerbaijan during the Nagorno-Karabakh conflict in the late 1980s and early 1990s. In November 2019 the government allocated 1.5 billion drams ($3.2 million) for permanent housing for up to 112 families who fled from Azerbaijan who were also granted citizenship along with the housing and thus no longer considered refugees. As of August, 106 applications had been approved and six refused. A second tranche of the program was approved in the spring for another 185 beneficiaries.
According to official data, as of August 10, there were 976 stateless persons, an increase from 929 in November 2019. The increase was believed to be related to the increasing number of citizens renouncing their Armenian citizenship with the aim of obtaining citizenship elsewhere, particularly in the Russian Federation. The whereabouts of these individuals was unknown, as many were believed likely to have entered the Russian Federation. There was no assessment to determine how many may have received another country’s citizenship. Authorities also considered approximately 1,400 refugees from Azerbaijan to be stateless as of July.
The law provides for the provision of nationality to stateless children born on the country’s territory.
Section 6. Discrimination, Societal Abuses, and Trafficking in Persons
Rape and Domestic Violence: Rape is a criminal offense, and conviction carries a maximum sentence of 15 years; general rape statutes apply to the prosecution of spousal rape. Domestic violence was prosecuted under general statutes dealing with violence and carried various sentences depending on the charge (murder, battery, light battery, rape, etc.). Law enforcement bodies did not effectively investigate or prosecute most allegations of domestic violence. Domestic violence against women was widespread and was exacerbated by COVID-19 restrictions on movement. According to some officials, the absence of a definition of domestic violence in the criminal code hampered their ability to fight domestic violence.
There were reports that police, especially outside Yerevan, were reluctant to act in cases of sexual and domestic violence and discouraged women from filing complaints. According to the Sexual Assault Crisis Center NGO, the investigation of sexual violence cases did not differ from the investigation of any other criminal case in terms of secrecy, investigator sensitivity, or number of interrogations, and survivors were obliged to testify or otherwise participate in investigations multiple times, including in face-to-face encounters with their abusers. In reports on standard forensic examinations into alleged rape, the expert reportedly addressed whether the subject was a virgin. Most domestic violence cases were considered by law as offenses of low or medium seriousness, and the government did not hire enough female police officers and investigators for fieldwork to address these crimes appropriately.
According to the NGO Women’s Rights Center, during the COVID-19 state of emergency, cases of domestic violence increased; experts blamed the rise in part on social isolation. The persisting social stigma against seeking support, along with the inaccessibility of some support services during the pandemic, further worsened the situation. The Coalition to Stop Violence against Women registered an increase in calls to domestic violence hotlines and noted that the ban on public transportation during the state of emergency made it very difficult for some women to reach police precincts or support centers. In one case, a woman escaped from her husband, who had abused her for 25 years, without any money and approached a police officer on the street asking for help. He referred her to a police station without offering any assistance in reaching it. She only managed to reach a shelter after persuading a taxi driver to help her. According to the coalition, the incident demonstrated the need for more sensitivity training and referral mechanisms throughout the police force, especially for those patrolling the streets.
During the year a number of domestic violence cases captured widespread attention, leading to calls for stronger legislation against domestic violence. On March 5, media outlets reported the death of a woman at the hands of her partner in Gyumri. The perpetrator had also beaten the woman’s 13-year-old daughter, who was hospitalized with numerous injuries and underwent a long recovery. Visiting the daughter in the hospital, Prime Minister Pashinyan commented, “many of us feel sorry for this girl and her murdered mother, but let’s finally admit that this girl and her mother are also victims of the notion that violence in general and violence against women in particular can be justified.”
Activists and NGOs that promoted gender equality were frequent targets of hate speech and criticized for allegedly breaking up “Armenian traditional families” and spreading “Western values.” On July 7, a former police official, who was registered as a domestic violence offender, verbally assaulted a lawyer for the Women’s Support Center and other employees after a civil case hearing. According to the NGO, there were no legal measures in place to protect the center’s employees or to bring the offender to criminal responsibility.
The narrow definitions in the law combatting family violence prevented abuse survivors who were not married or in common law relationships with their partners from receiving protections and support under the law. During the year the government continued to support domestic violence victims’ support centers throughout the country.
Sexual Harassment: Although the law addresses lewd acts and indecent behavior, it does not specifically prohibit sexual harassment. There are no criminal penalties or civil remedies for sexual harassment experienced in the workplace.
Observers believed sexual harassment of women in the workplace and the political arena was widespread and was not adequately addressed by the government, which did not have a functioning, all-encompassing labor inspectorate or other avenues to report such harassment.
Reproductive Rights: The law gives couples and individuals the right to decide the number, spacing, and timing of their children and to manage their reproductive health. They generally had the information to do so free from discrimination, coercion, or violence. Due to the patriarchal nature of Armenian society, however, the husband and his parents often sought to control decisions on the number, spacing, timing, and sex of a couple’s children (see section 6, Gender-biased Sex Selection). Skilled attendance during childbirth was more accessible in large towns and other population centers where birthing facilities were located. There were no government programs to provide access to sexual and reproductive health services for survivors of sexual violence.
Coercion in Population Control: There were no reports of coerced abortion or involuntary sterilization on the part of government authorities.
Discrimination: Men and women enjoy equal legal status, but discrimination based on gender was a continuing problem in both the public and private sectors. There were reports of discrimination against women with respect to occupation, employment, and pay. Women remained underrepresented in leadership positions in all branches and at all levels of government. The law does not prohibit discrimination in access to credit based on sex.
Socioeconomic factors, women’s household responsibilities, as well as a lack of opportunities for women to gain leadership skills played a role in limiting women’s political participation, as did their lack of access to the informal, male-dominated communication networks that form the foundation of the country’s politics. Women also lacked the necessary sponsorships and funds to build a political career. Even when elected, the visibility of female politicians was limited in the public domain. Women politicians and officials experienced severe hate speech targeting their gender.
Gender-biased Sex Selection: Despite legislative changes banning such practices and related public-awareness campaigns, data on newborns continued to indicate a skewed sex ratio. According to the Statistical Committee of Armenia, the boy to girl ratio at birth was 110 to 100 in 2019, a slight improvement from the 2018 ratio of 112 to 100. Women’s rights groups considered sex-selective practices as part of a broader problem of gender inequality in the country. According to a household survey conducted from February to March by the Caucasus Research Resource Centers, for the first time, more than one-half of those questioned (55 percent) said they did not have a gender preference for a child if a family had one child, and 34 percent reported they would prefer a boy. These figures represented a significant change since the question was last asked in 2010, when 54 percent of respondents reported preferring a boy, while 35 percent said it “did not matter.”
Birth Registration: Children derive citizenship from one or both parents. A centralized system generated a medical certificate of birth to make avoidance of birth registration almost impossible. A low percentage of births were registered in Yezidi and Kurdish communities practicing homebirths.
Education: Although education is free and compulsory through grade 12, in practice it was not universal. Children from disadvantaged families and communities and children with disabilities lacked access to early learning programs despite government efforts to raise preschool enrollment. Slightly more than half of children between the ages of three and five benefited from preschool education, with far fewer in rural areas. Inclusive preschool education was limited to a few preschools located in the capital.
Enrollment and attendance rates for children from ethnic minority groups, in particular Yezidis, Kurds, and Molokans, were significantly lower than average, and dropout rates after the ninth grade were higher. Only a few schools throughout the country offered Yezidi, Assyrian, Kurdish, or Greek language classes at the primary and secondary level. These classes–not part of the formal academic curriculum–were not regulated. Yezidi parents, in particular, continued to complain that the classes did not adhere to any standards and were largely ineffective.
According to a December 2019 NGO report to the UN Committee on the Rights of the Child, most Yezidi children grew up speaking their native tongue and had little or no command of Armenian upon entering schools. The absence of preschool educational services in most Yezidi villages created problems for Yezidi children, who struggled in school and fell behind their Armenian-speaking classmates.
The COVID-19 global pandemic reduced access to education and exacerbated existing inequalities. Surveys indicated that more than 10 percent of the school-aged student population was likely left out of the educational process due to a lack of equipment, internet access, and tech-savvy teachers. Public criticism was directed at the government for providing insufficient online instruction or virtual learning alternatives and failure to include all students equally in the educational process, particularly students with disabilities. The government tried to make up for the gaps by offering training for teachers, finding resources for technical equipment, and offering additional instruction during the summer, but these efforts failed to close the learning gaps.
Two of every three children attended schools in earthquake-prone areas where school buildings did not comply with earthquake-resistant standards. To address the problem, the government introduced a new program for safer schools in 2019 and allocated funding for constructing 22 new small-size schools in rural or remote areas incorporating safety standards.
In a March 2019 report on monitoring the water and sanitation situation in 121 schools and 80 preschools throughout the country, the Ombudsman’s Office raised concerns regarding poor sanitary conditions in many of the buildings and lack of accessible restrooms in most.
Child Abuse: According to observers, the government prioritized combatting violence against children and took steps to address it, although violence against children continued to be reported and gaps in both legislation and practice remained. In late August media outlets reported the hospitalization of seven children from one household, two of whom were gravely beaten while the others were poisoned by family members. One of the children, a six-year-old boy, died in the hospital from his injuries.
According to observers, psychological and physical violence were widely used to discipline both boys and girls, and there was a lack of state supported positive parenting programs. Indirect data showed that peer-to-peer violence was quite common in schools, with no mechanisms in place to address it. Gender inequality and stereotyping also contributed to violence against both girls and boys, and created barriers to access to justice for victims. Complex regulations on referrals and reporting within the child protection system, together with an unclear division of duties and responsibilities within the system, resulted in ineffective responses to violence against children. Despite the 2017 law on prevention of family violence, secondary legislation to ensure its implementation was still not in place.
According to observers, two-thirds of the sexual crimes in the country were committed against minors. According to official statistics, during the first six months of the year, the Investigative Committee examined 206 crimes against children, almost a quarter of which involved sexual violence. According to observers, however, the real picture of sexual violence was even worse, since the strong stigma around such violence led to nonreporting by victims and their families.
Child, Early, and Forced Marriage: The legal minimum age for marriage is 18. Early marriage of girls was reportedly widespread within Yezidi communities, and girls consequently left school. The government did not take measures to document the scale of the problem or address the practice.
Sexual Exploitation of Children: The law prohibits the sexual exploitation of children and provides for prison sentences of seven to 15 years for conviction of violations. Conviction for child pornography is punishable by imprisonment for up to seven years. The minimum age for consensual sex is 16. On June 18, the government established a referral mechanism for child victims of trafficking and exploitation.
According to NGOs, although official statistics showed relatively few cases of sexual exploitation and sale of children, there were numerous undetected and unreported cases caused by gaps in legislation, training, awareness raising, detection, and reporting.
Institutionalized Children: The closure and transformation of residential institutions for children in difficult life circumstances and those without parental care continued, with the government allocating resources for family support and prevention services. The government, with support from international organizations and other partners, decreased the number of children in institutional care from 2,400 in 2018 to 1,300 as of January. Most children returned to their biological or extended families, while a smaller number of children were provided with alternative family and community-based options.
Despite the decrease in the number of institutionalized children, the number of children with disabilities in residential and educational institutions remained high, and children with disabilities continued to be less able to access community-based and family-type care options. Nonresidential services for children with disabilities and expansion and accessibility for children and families remained a government priority.
The government continued support for the development of foster-care services. In part due to a fourfold increase in state funding for foster care in 2018, the number of foster families continued to increase, from 45 in 2018 to 75 as of August.
During the year the government made efforts to promote the emergency foster-care system to address the needs of children left without parental care in emergency situations, including due to COVID-19. The government, with UNICEF support, took efforts to prevent child abandonment due to disabilities.
In December 2019 the ombudsman published an ad hoc report on the right to be heard among children and legally incapable adults who were placed in psychiatric institutions. The report noted that the consent of an individual’s legal representative was considered legally sufficient for children and incapable adults to be put into psychiatric care, including placement into a psychiatric hospital. As a result, the rights of such individuals to be heard and to give informed consent were violated. Due to legal gaps, there were frequent cases of persons who were officially kept in psychiatric hospitals “on a voluntary basis” due to the consent of their legal representatives, but who were in fact subjected to compulsory confinement. Legal regulations prevented them from obtaining a court decision for their treatment. Following the ombudsman’s application, in February the Constitutional Court found that the failure to take the opinion of children and incapable adults into consideration when deciding on their placement in psychiatric institutions was unconstitutional.
International Child Abductions: The country is a party to the 1980 Hague Convention on the Civil Aspects of International Child Abduction. See the Department of State’s Annual Report on International Parental Child Abduction at .
In November 2019 the NSS announced it had uncovered an organized crime ring that dealt in illegal adoption, resulting in the sale of more than 30 children to foreigners. According to the press release, the suspects used blackmail, coercion, and fraud to force mothers in vulnerable social situations to carry pregnancies to term and to give up their newborns. In some cases mothers were told that the children were born with grave health problems or were stillborn. The group first transferred the children to orphanages and then falsified documents to permit adoptions by foreign families (local law prioritizes local adoption). The investigation continued at year’s end.
Observers estimated the country’s Jewish population at between 500 and 1,000 persons. Prior to fighting with Azerbaijan in the fall, no anti-Semitic acts had been reported, although some anti-Semitic comments appeared in social media, smearing government representatives and activists. The government did not condemn such anti-Semitic comments.
The fall fighting with Azerbaijan contributed to a rise in anti-Semitism, according to members of the Jewish community and other observers, who largely attributed this trend to the Azerbaijani use of Israeli-produced weapons. The number of anti-Semitic posts increased, according to members of the Jewish community and other observers. Members of the Jewish community also reported anti-Semitic comments directed at them on public transport. The Hebrew and Armenian sides of Yerevan’s Joint Tragedies Memorial were defaced with paint on October 14 and burned on October 22. (Also see the Department of State’s International Religious Freedom Report.)
Trafficking in Persons
Persons with Disabilities
The law prohibits discrimination against persons with any disability in employment, education, and access to health care and other state services, but discrimination remained a problem. The law and a special government decree require both new buildings and those that are renovated, including schools, to be accessible to persons with disabilities. Very few buildings or other facilities were accessible, even if newly constructed or renovated. Many public buildings, including schools and kindergartens, were inaccessible. This inaccessibility also prohibited persons with disabilities from voting since these buildings often served as polling stations during elections.
Through a process that included individuals with a range of disabilities as well as relevant NGOs, the government developed a new model for assessing a person’s disability status based on a comprehensive assessment of their needs, rather than a strictly medical and social examination.
During the year the government expanded state disability assistance to include services provided by daycare centers, which the Coalition for Inclusive Legal Reforms considered an important step toward deinstitutionalization and promoted independent living for persons with disabilities. During the year, following an open competition, the government signed grant agreements with 12 NGOs (an increase from three in 2019) across a wider geographic area, to provide monthly care and social-integration services to 460 persons with disabilities, compared with 190 in 2019. According to the coalition, during the year more NGOs working on disability rights were involved in various public councils, including those under municipalities and ministries, thus creating more opportunities for the NGOs to participate in public decision making.
Although the law on general education provides for a transition from general education to inclusive education for children with disabilities by 2025, and despite the increasing trend towards inclusive education, practices continued to be fragmented and discriminatory and did not lead to an extensive and sustainable change of the education system and social norms. Many NGOs continued to report that schools lacked physical accessibility and accessible learning materials and made limited effort to provide reasonable accommodations for children with disabilities in mainstream schools.
The transition to distanced education during the COVID-19 pandemic set back the quality of education provided to children with disabilities who needed accommodation or educational support, in particular children with hearing, visual, and intellectual disabilities. Many children, suffering from a lack of appropriate technology, computer skills, or due to behavioral or other problems, were not able to participate in school programs from March through the end of the school year. Teachers did not have sufficient training to use alternative methods, and as a result, children with disabilities were largely left out of the educational process or did not receive adequate education. In-person classes resumed in the fall.
Persons with all types of disabilities continued to experience discrimination in every sphere, including access to health care, social and psychological rehabilitation, education, transportation, communication, employment, social protection, cultural events, and use of the internet. Lack of access to information and communications was a particularly significant problem for persons with sensory disabilities. Women with disabilities faced further discrimination, including in social acceptance and access to health and reproductive care, employment, and education.
Hospitals, residential care, and other facilities for persons with more significant disabilities remained substandard.
Members of National/Racial/Ethnic Minority Groups
Following the closure of borders between Armenia and Azerbaijan in 1991, inflammatory rhetoric and hate speech became increasingly prevalent, particularly as an entire generation grew up without interactions with the other side. During the intensive fighting involving Armenia, Armenia-supported separatists, and Azerbaijan from September 27 to November 10, atrocities were reportedly committed by all sides (see sections 1.a. and 1.c.).
Antidiscrimination laws do not extend protections to LGBTI persons on the basis of sexual orientation or gender identity. There were no hate crime laws or other criminal judicial mechanisms to aid in the prosecution of crimes against members of the LGBTI community. Societal discrimination based on sexual orientation and gender identity negatively affected all aspects of life, including employment, housing, family relations, and access to education and health care. Anti-LGBTI sentiments and calls for violence escalated during periods of political activism. Many politicians and public figures, in particular supporters of the former government, used anti-LGBTI rhetoric, often positioning LGBTI persons as a “threat to national security.” Transgender persons were especially vulnerable to physical and psychological abuse and harassment.
The COVID-19 crisis exacerbated the legal, social, and economic inequalities faced by LGBTI individuals. The majority of such persons were employed in the service sector or relied on street-based work or charity and lost their livelihoods during the state of emergency. This affected their access to food, accommodation, and other basic necessities. Some LGBTI individuals who had previously left abusive families risked homelessness, while others were locked down with family members who did not accept them. Many LGBTI individuals also found that they were unable to avail themselves of any of the various government programs to support vulnerable groups during the COVID-19 crisis while discrimination by health-care providers severely limited their access to health care.
Throughout the year the NGO PINK documented a total of 41 cases of direct and associated discrimination on grounds of sexual orientation and gender identity, as compared with 37 such cases throughout 2019. These included hate crimes such as physical violence, sexual violence, repeated psychological violence, and violation of property, as well as threats toward the life and health of a person. In most cases the victims did not seek help from law enforcement bodies or the courts, deeming such efforts ineffective since law enforcement was unlikely to respond.
The NGO New Generation reported 130 cases of alleged violations of the rights of LGBTI individuals during the year. The cases occurred in families (37 percent), the conscription process and military service (20 percent), labor relations within the service sector (20 percent), law enforcement (12 percent), and health services (11 percent).
In 2018 the NGO Right Side conducted the first survey on hate crimes against transgender persons, identifying 100 cases of hate-motivated violence in a 12-month period during 2016-17. Most incidents took place in public spaces, usually at night. Victims reported they were more likely to seek support from friends or LGBTI NGOs than from a victim support group or medical professionals. Only a small number of respondents said police were supportive. According to human rights groups, transgender women faced many barriers to accessing medical counseling and treatment, from lack of awareness to outright discrimination by medical personnel. Gender reassignment was not regulated as a health service in the country. As a result, transgender persons underwent reassignment surgeries secretly by doctors invited from abroad, with no further access to relevant medical services and rehabilitation care.
Domestic violence against LGBTI persons was reported during the year. Examples included a lesbian, G.L., who sought assistance from New Generation NGO in July. After her family learned the year before of her sexual orientation, her father beat her and kept her locked up. She managed to escape and eventually ended up at her aunt’s house, but her father continued to threaten her. She appealed to police, who instructed her father to stay away from her. He continued to threaten her, leading her to escape to Yerevan. In another example, a transgender woman, G.K., reported in September that her family had subjected her to domestic violence due to her gender identity. She eventually left, living on the street until she managed to rent an apartment; however, she said the apartment owner evicted her upon learning she was transgender.
There was no progress in bringing to accountability the residents of Shurnukh village who attacked LGBTI activists in 2018. On August 4, the criminal court of appeal ruled that investigators had not carried out a proper investigation and had not taken into consideration the psychological suffering of the victims and the discriminatory nature of the crime; the court ordered that the case be reopened. As of early September, however, the prosecutor had not reopened the case, and investigators were not able to obtain psychological assessments of all of the victims (five of the nine victims had left the country).
On June 3, there was a similar attack on LGBTI friends at a country house in Yerevan’s Shengavit district. One individual, A.A., received serious head wounds and reported the incident to police. After a forensic examination and a preliminary investigation, a criminal case was initially opened on July 6 under a minor charge. After a legal appeal to requalify the case as hooliganism (a more serious charge), the case was sent back for a new investigation.
Openly gay men are exempt from military service. An exemption, however, requires a medical finding based on a psychological examination indicating an individual has a mental disorder; this information appears in the individual’s personal identification documents and is an obstacle to employment and obtaining a driver’s license. Gay men who served in the army reportedly faced physical and psychological abuse as well as blackmail by fellow soldiers and the command. In an example, when fellow soldiers discovered a gay man’s sexual orientation, they subjected him to harassment. He turned to the New Generation NGO for help on March 31, which appealed to the Defense Ministry to exempt him from service. His case continued at year’s end.
In March 2019 Epress.am published the story of A.A., detailing his account of getting an exemption from military service due to his sexual orientation. The experience included a mandatory check in a psychiatric hospital that violated his confidentiality as well as physical violence at the final round of examination, when the examination committee head, Henrik Muradyan, verbally assaulted A.A. and hit him in the face while the 15-person committee verbally abused him. A.A. received a formal diagnosis of having a psychiatric illness. Observers noted that diagnosis codes used in these cases are codes for actual psychiatric diseases–such as schizophrenia or cerebral cortex damage–that, while relieving men from mandatory military service, also impose a number of legal limitations.
According to human rights groups, persons regarded as vulnerable to HIV/AIDS, such as sex workers (including transgender sex workers) and drug users, faced discrimination and violence from society as well as mistreatment by police. Such discrimination was especially noticeable when HIV-positive persons sought medical care.
On April 29, the NGO New Generation reported the case of a person with HIV who was denied surgical care in Izmirlyan Hospital on March 16. Although the patient’s doctor classified the case as urgent, he refused to hospitalize the patient. As it was explained to the patient, hospital management requires the isolation of persons with HIV and the lack of an unoccupied bed at the time did not allow them to provide the needed care. The individual later received treatment at a different hospital. Responding to information sent by the NGO, the Health and Labor Inspection Body inspected Izmirlyan Hospital, registered violations, and issued an order to introduce procedures to comply with legislation with 30 days. According to a 2018 UN Human Rights Council report by the rapporteur on the right of everyone to the enjoyment of the highest attainable standard of physical and mental health, stigma and discrimination in health-care settings were major barriers to accessing treatment and services for persons with HIV/AIDS. According to Real World, Real People, women with HIV/AIDs faced double discrimination and were more at risk of becoming the subject of physical and psychological violence in their families.
According to the Coalition to Stop Violence against Women, the COVID-19 pandemic complicated access to health services for HIV-positive persons, since most hospitals providing multiprofile services to HIV-positive persons were repurposed to treat COVID-19 patients only. Restrictions on movement during the early months of the COVID-19 state of emergency also made it impossible for some pregnant women with HIV/AIDS to obtain care, since only one hospital in the country (in Yerevan) provided prenatal care and childbirth services to such women.
Certain groups and individuals as well as online and broadcast media, predominantly connected to the former regime, promoted acts of discrimination targeting government officials, LGBTI individuals, members of religious minorities, individual civil society representatives, foundations, and human rights defenders. Some of these groups aimed to discredit human rights work and democratic values in general and to silence human rights defenders’ voices in particular. Civil society activists noted that antidemocratic activists appeared to target individuals one at a time with overwhelming amounts of hate speech and posted photographs online to indicate that the individual was being monitored. This caused some individuals to stop contributing to online fora. The government did not take effective measures to counter such campaigns and at times fed into the narratives promoted by the hate groups.
Section 7. Worker Rights
a. Freedom of Association and the Right to Collective Bargaining
The law protects the right of all workers to form and to join independent unions, except for noncivilian personnel of the armed forces and law enforcement agencies. The law also provides for the right to strike, with the same exceptions, and permits collective bargaining. The law mandates seven days’ notification and mandatory mediation before a strike as well as the agreement of two-thirds of the workforce obtained in a secret vote. The law stipulates that worker rights may not be restricted because of membership in a union. The list of justifiable grounds for firing a worker, enumerated in the labor code, does not include union activity.
During the year the Health and Labor Inspection Body (HLIB) began exercising its authority to conduct preplanned inspections in four areas under its mandate: sanitary-epidemiological safety, health care and services, pharmaceuticals, as well as the worker occupational safety and health and protection of the labor rights of minors sections of the labor code. The HLIB conducted 27 inspections in the mining sector. Penalties for violations were commensurate with those for other denials of civil rights. In December 2019 the National Assembly adopted changes to the labor code reviving the state oversight function of the HLIB over the full scope of labor legislation, to come into effect in July 2021.
In July the government approved the hiring of an additional 80 inspectors to start in April 2021. Of the total 340 staff, plans call for 84 to carry out inspections pertaining to the labor code starting in July 2021.
In response to the COVID-19 pandemic, on April 29, the National Assembly amended the labor code to allow the HLIB to carry out full oversight of the labor code during the prevention or elimination of natural disasters, technological accidents, epidemics, accidents, fires and other emergencies. The amendments also provide other protections of worker rights, including regulations covering telework and related wage issues. These changes, as well as amendments to HLIB bylaws from July 3, allowed the HLIB to act upon labor law violations based on written complaints.
During the COVID-19 state of emergency, the HLIB and other state inspection bodies were tasked with carrying out numerous daily inspections to ensure compliance with regulations to prevent disease transmission. All such inspections were related to the enforcement of the health and safety of the employees as mandated by the warden’s office; however, inspectors acted on labor code violations if any were uncovered during the COVID-19 visits.
Labor organizations remained weak because of employer resistance, high unemployment, and poor economic conditions; however, the HLIB acted to strengthen labor unions by promoting a stronger labor union inside its structure. Experts reported that the right to strike, although provided in the constitution, was difficult to realize due to mediation and voting requirements.
b. Prohibition of Forced or Compulsory Labor
The law prohibits and criminalizes all forms of forced and compulsory labor, although it does not define forced labor. The government did not effectively enforce the law. Prosecutions were not proactive and heavily relied on victim self-identification; the most recent labor-trafficking conviction was in 2014. Resources, inspections, and remediation were inadequate to identify forced labor cases at large due to the lack of an effective labor inspection mechanism. Penalties for labor-trafficking violations were commensurate with those for other serious crimes but were seldom applied.
c. Prohibition of Child Labor and Minimum Age for Employment
The law prohibits all of the worst forms of child labor. In most cases the minimum age for employment is 16, but children may work from age 14 with permission of a parent or a guardian. The law allows children younger than 14 to work in the entertainment sector. The maximum duration of the workweek is 24 hours for children who are 14 to 16 and 36 hours for children who are 16 to 18. Persons younger than 18 may not work overtime; in harmful, strenuous, or dangerous conditions; at night; or on holidays. Authorities did not effectively enforce applicable laws. Penalties for violations were commensurate with those for other serious crimes but were not sufficient to compel compliance. The absence of unannounced inspections impeded the enforcement of child labor laws. During the year the HLIB examined several cases of child labor and issued a fine in one case of a minor younger than 14 working in a bakery.
Children younger than age 14 worked in a variety of industries, including agriculture, construction, and begging. Children living in rural areas were more vulnerable to forced labor in the agricultural sector. In addition, while the government made an effort to reduce institutionalization of children with disabilities, those living in institutions were more vulnerable to child labor.
d. Discrimination with Respect to Employment and Occupation
The constitution and the labor code prohibit discrimination based on sex, race, skin color, ethnic or social origin, genetic features, language, religion, political opinion, belonging to a national minority, property status, birth, disability, age, or other personal or social circumstances. Other laws and regulations specifically prohibit discrimination in employment and occupation based on gender. The government did not effectively enforce applicable laws, and there were no effective legal mechanisms to implement applicable regulations. Discrimination in employment and occupation occurred based on gender, age, presence of a disability, sexual orientation, HIV/AIDS status, and religion, although there were no statistics on the scale of such discrimination. Administrative penalties for violations were not commensurate with those for violations of other similar laws involving the denial of civil rights.
Women generally did not enjoy the same professional opportunities or wages as men, and employers often relegated them to more menial or lower-paying jobs. While providing for the “legal equality” of all parties in a workplace relationship, the labor code does not explicitly require equal pay for equal work. The International Monetary Fund cited the gender pay gap in the country as being strikingly large. Statistics indicate that women faced a wage gap of more than 30 percent compared to men. According to a 2019 Asian Development Bank report, the labor force participation rate was lower for women than men, and women were more likely to work in part-time positions. The report also stated that occupational stereotypes limited women’s choices, and more than 60 percent of women worked in just three sectors: agriculture, education, and health. Women were underrepresented in management positions, and only one in five small or medium-sized enterprises had a female owner.
Many employers reportedly practiced discrimination, most commonly requiring job applicants to be of a specific gender, age, and appearance. Such discrimination appeared to be widespread, but there were no reliable surveys, and authorities did not take any action to mitigate the problem. While there was little awareness of and no comprehensive reporting to indicate the scale of sexual harassment in the workplace, media reports suggested such abuse was common. Vacancy announcements specifying young and attractive women for various jobs were common. Unemployed workers, particularly women, who were older than 40 had little chance of finding jobs appropriate to their education or skills. LGBTI persons, persons with disabilities, and pregnant women also faced discrimination in employment. Religious minorities reportedly faced discrimination in public employment.
e. Acceptable Conditions of Work
The monthly minimum wage was above the poverty income level. The law provides for a 40-hour workweek, 20 days of mandatory paid annual leave, and compensation for overtime and nighttime work. The law prohibits compulsory overtime in excess of four hours on two consecutive days and limits it to 180 hours in a year. The government established occupational and health standards by decree.
Authorities did not effectively enforce labor standards in either the formal or informal sectors, and penalties for violations of wage, hour, and occupational safety and health standards were not commensurate with those for other similar crimes. According to lawyers, workers’ rights remained unprotected due to the absence of a viable labor inspectorate and lack of independent trade unions. Nonetheless, according to the HLIB, the fact that many of the labor-related complaints received since July were resolved by employers without waiting for HLIB’s ruling attested to some improvement in the area, as well as to HLIB’s existence serving as deterrent against violations. While administrative courts have a mandate to rule on labor-related cases within three months, few employees applied to the courts to reinstate their rights due to legal costs, the complexity of the application process, and distrust of the judiciary. It was unclear if the overloaded courts were able to meet the legally required three-month window for resolving those labor disputes that were submitted to them.
Many employees of private companies, particularly in the service and retail sectors, were unable to obtain paid leave and were required to work more than eight hours a day without additional compensation. According to representatives of some employment agencies, many employers also hired employees for an unpaid and undocumented “probationary” period of 10 to 30 days. Employers often subsequently dismissed these employees, who were then unable to claim payment for the time they worked because their initial employment was undocumented. According to a 2018 survey carried out by the local NGO Advanced Public Research Group, only 48 percent of those employed by small businesses had contracts. The survey also revealed problems involving the inability of workers to take paid annual leave and lack of compensation for overtime work.
Managers of enterprises that were the primary employers in certain poor geographic areas frequently took advantage of the absence of alternative jobs and did not provide adequate pay or address job safety and environmental concerns. A 2019 World Bank report found that approximately 13 percent of the country’s wage employees did not have a written contract and did not have access to any form of benefits related to paid leave, childcare, or sick leave. The agricultural orientation of the country’s economy tended to drive informal employment. According to official statistics, the government’s anticorruption efforts and active efforts by the tax authorities led to a notable increase in the number of officially registered employees in the country. The COVID-19 pandemic spotlighted the issue of informal employment. The government offered benefits to registered workers or those who had lost their work due to pandemic; unregistered or self-employed workers received much lower benefits. The government admitted there was a problem identifying informal employees and the self-employed due to the absence of a universal income declaration system and ultimately decided to provide assistance to families based on indicators, such as the presence of underage children or situations where both parents did not have formal employment before the pandemic. Some of those who lost their livelihoods, however, were not captured by any of the additional assistance programs.
On September 14, Hetq.am reported that trial court judge Tatevik Stepanyan ruled to satisfy the claim of about 100 current employees of Rusal Armenia CJSC, one of the country’s largest industrial enterprises, and to grant them 717 million drams (about $1.5 million) for unpaid overtime accrued from 2007 to 2019. The lawyer representing the employees said that they worked 12-hour days every day with only a 57-minute break during that period.
On September 15, Hetq.am published the story of electrician Vachagan Nalbandyan, who suffered grave injuries on the job after falling 26 feet from an electrical tower and being hit by a crane that subsequently fell on him. According to the report, his employer (T-Construction CJSC, which belongs to Tashir Capital group owned by Russia-based Samvel Karapetyan and family) refused to pay for the urgent surgeries Nalbandyan needed, claiming they were awaiting an expert assessment and had no responsibility for the crane, which was owned by another person.
Safety and health conditions remained substandard in numerous sectors. According to a January 17 Hetq.am report, there were 39 fatal workplace accidents from 2017 to 2019. According to the report, the greatest number of workplace accidents occurred in open-pit mines in the Syunik region, followed by accidents in the processing industry. In light of high unemployment in the country, workers generally did not remove themselves from situations that endangered their health or safety. Authorities offered no protection to employees in these situations, and employees generally did not report violations of their rights.
Due to limitations on HLIB’s authority and a still limited number of inspectors, inspection efforts remained insufficient to enforce compliance. Inspectors did not have the authority to make unannounced inspections.
On June 22, the Ombudsman’s Office released a brief on the nature of labor violation complaints it received in 2019. Reported problems included employers failing to pay what they owe to terminated employees; unjustified dismissals from work; violations of disciplinary action procedures vis-a-vis employees; retaining unjustified amounts of money from the workers’ salaries; and transferring workers to other jobs without their consent. The Ombudsman’s Office also identified widespread and systemic violations such as an absence of signed contracts, forcing employers to submit resignation letters, and failure to pay for overtime work. Helsinki Citizens Assembly Vanadzor NGO, in a report released on June 24, reported similar problems based on its monitoring of the labor rights situation in 2019.
The outbreak of COVID-19 caused many businesses to close in April, with some gradually reopening beginning in early May. Health, safety, and epidemiological oversight covered both employees and patrons of Armenian businesses. Inspectors shut down numerous businesses for periods of several days for failing to comply with antiepidemic regulations.