The Hashemite Kingdom of Jordan is a constitutional monarchy ruled by King Abdullah II bin Hussein. The constitution grants the king ultimate executive and legislative authority. The multiparty parliament consists of a 130-member popularly elected House of Representatives (Majlis al-Nuwwab) and a Senate (Majlis al-Ayan) appointed by the king. Elections for the House of Representatives occur approximately every four years and last took place on November 10. Local nongovernmental organizations reported some COVID-19-related disruptions during the election process but stated voting was generally free and fair.
Jordan’s security services underwent a significant reorganization in December 2019 when the king combined the previously separate Public Security Directorate (police), the Gendarmerie, and the Civil Defense Directorate into one organization named the Public Security Directorate. The reorganized Public Security Directorate has responsibility for law enforcement and reports to the Ministry of Interior. The Public Security Directorate and the General Intelligence Directorate share responsibility for maintaining internal security. The General Intelligence Directorate reports directly to the king. The armed forces report to the Minister of Defense and are responsible for external security, although they also have a support role for internal security. Civilian authorities maintained effective control over the security forces. Members of the security forces committed some abuses.
Significant human rights issues included: cases of cruel, inhuman, and degrading treatment or punishment; arbitrary arrest and detention, including of activists and journalists; infringements on citizens’ privacy rights; serious restrictions on free expression and the press, including criminalization of libel, censorship, and internet site blocking; substantial restrictions on freedom of association and freedom of peaceful assembly; serious incidents of official corruption; “honor” killings of women; trafficking in persons; and violence against lesbian, gay, bisexual, transgender, and intersex persons.
Impunity remained widespread, although the government took some limited steps to investigate, prosecute, and punish officials who committed abuses. Information on the outcomes of these actions was not publicly available for all cases.
Section 2. Respect for Civil Liberties, Including:
e. Status and Treatment of Internally Displaced Persons
f. Protection of Refugees
In 2019 the government halted all registrations of new non-Syrian asylum seekers by the UN High Commissioner for Refugees (UNHCR), pending a government review of poorly defined registration procedures. As of September, the halt in registrations affected more than 7,000 individuals, primarily from Sudan, Somalia, Egypt, and Yemen. According to UNHCR, there was no backlog of registration for Syrian refugees, and it was possible for Syrians to register with UNHCR at centers in Amman and Irbid. With the COVID-19 pandemic and temporary closures of the centers, the government decided that it would accept expired documentation in support of refugee and asylum seeker requests for access to services, including health care, until the end of the year.
A number of PRS and other refugees resided in King Abdullah Park (KAP), an unused fenced public space repurposed since 2016 to house PRS, mixed Syrian-PRS families, and some individuals of other nationalities who arrived from Syria. As of August, 578 individuals were held in KAP, of whom 391 were PRS, 145 Syrians, 20 Jordanians, and 22 of other nationalities. Refugees in KAP were exposed to a wide range of vulnerabilities, including but not limited to overcrowding and a lack of space and privacy while using common facilities such as latrines, drinking water sources, and kitchens.
PRS who lacked legal status in Jordan limited their movements to avoid coming into contact with authorities. In addition, some PRS with legal documentation reported delays of up to four years for renewal of their documentation.
For PRS with Jordanian citizenship, potential revocation of that citizenship remained a concern. The UN Relief Works Agency (UNRWA) was aware of at least 50 cases of citizenship revocation since the beginning of the Syrian conflict in 2011. In most cases, authorities provided no information regarding the reasons for the revocation.
Access to Asylum: The law does not provide for the granting of asylum or refugee status, and the government lacked a formal system of protecting refugees. A 1998 memorandum of understanding between the government and UNHCR, renewed in 2014, contains the definition of a refugee, confirms adherence to the principle of nonrefoulement, and allows recognized refugees a maximum stay of one year, during which period UNHCR must find them a durable solution. The time limit is renewable, and the government generally did not force refugees to return to their country of origin. As of 2014 authorities require all Syrians in the country to register with the Ministry of Interior and obtain a ministry-issued identification card.
The country’s border crossings with Syria remained closed to new refugee arrivals. The Jaber-Nassib border crossing with Syria was partially closed in March for COVID-19 prevention. It remained open for commercial traffic only until August, when it closed completely. The Jaber-Nassib crossing reopened for commercial traffic in September. The Rukban border crossing remained closed. The government determined it would not accept additional Syrian refugees after a 2016 suicide attack along the northeast border with Syria, declaring the surrounding area a “closed military zone.” The government restricted humanitarian access to the area. The government’s 2013 announcement that it would not allow entry of PRS remains in effect.
Employment: Since 2016 the government has issued more than 192,000 work permits to UNHCR-registered Syrian refugees, with 95 percent of these work permits being issued to men. More than 28,000 work permits remained active. Syrian refugees are eligible for work permits in a limited number of sectors and occupations. COVID-19 mitigation measures reduced the number of work permits issued to Syrian refugees from 47,766 in 2019 to 23,258 as of September.
Tens of thousands of refugees continued to work in the informal economy. Very few non-Syrian refugees had access to the formal labor market due to difficulty in obtaining documentation, ineligibility for work permits, and costs involved in seeking work.
The Ministries of Interior and Labor, in coordination with the United Nations, permitted Syrian refugees living in the camps to apply for work permits. The agreement allows camp-based refugees to use their work permits as a 30-day leave pass to work outside the camp. Camp-based refugees receiving work permits must report to the camp at least one day per month.
Some Jordan residents of Palestinian descent, such as those referred to as “Gazans” for short, do not have Jordanian citizenship. To accommodate this population of 158,000 individuals, authorities issued two-year temporary Jordanian passports without national identity numbers to Palestinian refugees originally from Gaza. These functioned as travel documents and provided these refugees with permanent residency in Jordan. Without a national identity number, though, Palestinian refugees from Gaza were unable to access national support programs fully and were excluded from key aspects of health and social service support. Those refugees from Gaza who were not registered with UNRWA also experienced restrictions and hindrances in accessing education, obtaining driving licenses, opening bank accounts, and purchasing property.
Since 2017 the government has gradually introduced Cabinet decisions and associated instructions that have eased some restrictions on “ex-Gazans,” especially those holding an ID and residency card issued by the Ministry of Interior. These new decisions allow the ex-Gazans with IDs to benefit from the “bread cash support” by allowing them to apply for Ministry of Social Development and National Aid Fund support schemes including opening bank accounts, accessing health and education services–although still with higher fees–establishing and registering businesses, and purchasing and registering vehicles and property in their own names.
Access to Basic Services: The government allowed UNHCR-registered refugees to access public health and education facilities. In 2019 the government reduced the fees for Syrian refugees to the same rate as uninsured Jordanians pay for access to primary and secondary medical care, and exempted them from paying fees for maternity and childhood care. During the year, this service was also extended to non-Syrian refugees.
The government continued to provide free primary and secondary education to Syrian refugee children and to permit all school-age Syrian refugees access to education. As of the end of the 2019-20 academic year, however, an estimated 50,900 Syrians remained out of school due to financial challenges, transportation costs, child labor, early marriage, and administrative challenges. Non-Syrian refugees must pay to attend government schools and face documentary requirements as barriers to entry. Public schools were overcrowded, particularly in the north of the country, and 201 schools operated on a double-shift schedule to accommodate Syrian students. Through September more than 136,000 Syrian refugee students were enrolled for the 2019-20 school year, representing a 59 percent gross enrollment rate for the K-12 school-aged population.
For those not eligible to access formal education because they have been out of school for three or more years, the Ministry of Education developed a catch-up program for students between the ages of nine and 12. Children age 13 and older who were not eligible to enroll in formal education could participate in informal education through drop-out programs implemented by NGO partners, in close coordination with the Ministry of Education. In 2019, 3,200 Syrian students were enrolled in the Ministry of Education’s informal education program.
Tens of thousands of refugee children faced barriers to attending public schools, including lack of transportation, lack of documentation, long distances to schools, bullying by fellow students and teachers, or child labor.
Palestinian refugees from Gaza and other non-West Bank areas who entered the country following the 1967 war are not entitled to receive any UNRWA services, including access to public assistance and higher education. Refugees from Gaza who came to Jordan between June 1946 and May 1948 are eligible to receive UNRWA services.
Access to basic civil services–including renewal of identity documents and the registration of marriages, deaths, and births–remained highly complex for PRS. These vulnerabilities put undocumented refugees at additional risk of abuse by third parties such as employers and landlords.
Temporary Protection: The government provided temporary protection to individuals who may not qualify as refugees. The government tolerated the prolonged stay of many Iraqis and other refugees beyond the expiration of the visit permits under which they had entered the country. Iraqi and other non-Syrian refugees accrued fines for overstaying their visit permits. Refugees must pay or settle the fines and penalties prior to receiving an exit visa from Jordan and face a five-year ban from re-entry into Jordan.