Section 1. Respect for the Integrity of the Person, Including Freedom from:
d. Arbitrary Arrest or Detention
The law prohibits arbitrary arrest and detention and provides for the right of any person to challenge the lawfulness of his or her arrest or detention in court; however, the government did not always observe these prohibitions.
Security services detained political activists for shouting slogans critical of authorities during protests. Some activists were arbitrarily arrested and held without charge, others were charged with insulting the king, undermining the political regime, or slander. Most detentions lasted for days, but some lasted several months. At least five detainees held a hunger strike from February through March to protest their arrest and arbitrary detention. As of October more than 20 individuals remained in detention for reasons connected to freedom of expression, according to media reports and local NGOs.
Section 2. Respect for Civil Liberties, Including:
b. Freedoms of Peaceful Assembly and Association
The government limited freedoms of peaceful assembly and association.
Freedom of Peaceful Assembly
The constitution provides for freedom of assembly but the government sometimes limited this right. Security forces provided security at demonstrations granted permits by government or local authorities.
The law requires a 48-hour notification to the local governor for any meeting or event hosted by any local or international group. While not required by law, several local and international NGOs reported that hotels, allegedly at the request of security officials, required them to present letters of approval from the governor prior to holding training courses, private meetings, or public conferences. There were some reported cases of the governor denying approval requests without explanation, according to local and international human rights NGOs. Without letters of approval from the government, hotels cancelled the events. In some cases, NGOs relocated the events to private offices or residences, and the activities were held without interruption.
Protests regarding economic policies, corruption, and government ineffectiveness occurred across the country throughout the year. The weekly protests by activists that began in 2018 have not been held since March, following the imposition of public health-related government restrictions on gatherings of more than 20 persons to mitigate the spread of COVID-19.
On July 25, hundreds of teachers protested in cities across the country after the government suspended the Jordanian Teachers Syndicate (the syndicate). Crowds were not as large as in the previous year, but large protests occurred across the country including in Karak, Tafileh, Jerash, and Madaba. Demonstrations were generally peaceful, with a significant presence of Jordanian security forces. The deputy head of the syndicate, Nasser al-Nawasreh, was cited in a HRW report describing his arrest on the Irbid-Amman highway, when he was surrounded by three unmarked vehicles, and a hood was placed over his head. On July 29 in Amman, hundreds of teachers and supporters held another protest against the July suspension order. Security services prevented protestors from reaching their intended destination and videos showed police using batons to beat back demonstrators who attempted to push through cordons. Authorities arrested over 600 persons during the protests; all were released within 24 hours.
On July 22, hundreds of demonstrators held a sit-in in front of parliament to protest violence against women and so-called honor killings in the wake of the “Ahlam” case (see section 6). Despite regulations mandating masks, social distancing, and groups of fewer than 20 persons, protesters were allowed to gather without interference from security services.
Security services and protesters generally refrained from violence during demonstrations. Occasional scuffles occurred when protesters attempted to break through security cordons intended to limit demonstrations to particular locations. In such situations police occasionally used tear gas.
Security services detained political activists for shouting slogans critical of authorities during protests. Some activists were arbitrarily arrested and held without charge, others were charged with insulting the king, undermining the political regime, or slander.
Freedom of Association
The constitution provides for the right of association but the government limited this freedom. The law authorizes the Ministry of Social Development and Ministry of Trade, Industry, and Supply to approve or reject applications to register organizations and to prohibit organizations from receiving foreign funding for any reason. It prohibits the use of associations for the benefit of any political organization. The law also gives these ministries significant control over the internal management of associations, including the ability to dissolve associations, approve boards of directors, send government representatives to any board meeting, prevent associations from merging their operations, and appoint an auditor to examine an association’s finances for any reason. The law requires associations to inform the Ministry of Social Development of board meetings, submit all board decisions for approval, disclose members’ names, and obtain security clearances from the Interior Ministry for board members. The law includes penalties, including fines, for violation of the regulations. The Ministry of Social Development is legally empowered to intervene in NGO activities and issue warnings for violation of the law. NGOs that receive a warning are given a two-month probationary period to address violations.
In January the Ministry of Social Development instituted a new system for reviewing foreign fund transfers to local NGOs. Local NGOs feedback was mixed; some reported applications were processed in under 30 days as required by the law, while other NGOs claimed officials reviewing the foreign fund transfers applied arbitrary criteria to delay or reject their fund transfer applications. Some NGOs reported that unexplained, months-long delays in the decision process continued and that there was no formal process to appeal untransparent decisions.
Citizens widely suspected that the government infiltrated civil society organizations, political parties, and human rights organizations and their internal meetings.
Section 3. Freedom to Participate in the Political Process
The law does not provide citizens the ability to choose their executive branch of government. The king appoints and dismisses the prime minister, cabinet, and upper house of parliament; can dissolve parliament; and directs major public policy initiatives. Citizens have the ability to choose the lower house of parliament in generally credible periodic elections based on universal and equal suffrage and conducted by secret ballot. Citizens also elect 97 of the 100 mayors, most members of governorate councils, and all members of municipal and local councils. While the voting process was well run, official obstacles to political party activity and campaigning limited participation. International organizations continued to have concerns about the gerrymandering of electoral districts. The cabinet, based on the prime minister’s recommendations, appoints the mayors of Amman, Wadi Musa (Petra), and Aqaba, a special economic zone.
Elections and Political Participation
Recent Elections: The government held parliamentary elections on November 10. Local monitors reported the November 10 election was technically well administered and public health procedures were widely followed.
Special voting hours were held for voters in quarantine for COVID-19 exposure but who had not tested positive for the virus. A Defense Order applied criminal penalties for COVID-19-positive citizens who disregarded public health restrictions and did not remain quarantined. The Ministry of Health provided a list of COVID-19-infected patients to the Independent Election Commission. Poll workers briefly closed several polling centers after voters listed by the Ministry of Health as having COVID-19 presented themselves to vote. The Independent Election Commission reported one COVID-19-positive citizen was referred to prosecutors for appearing at a polling center. Observers with the NCHR noted some older voters encountered difficulties accessing some polling centers.
In preparation for November’s parliamentary election, the Ministry of Parliamentary and Political Affairs set out preliminary measures and activities, including six workshops on youth capacity building and political party participation during March. In September the Independent Election Commission (IEC), an autonomous legal entity that supervised elections and administered polls, investigated approximately 25 cases of “political money” (illicit campaign spending) and referred at least four cases to the Amman public prosecutor. The IEC conducted in-person and virtual sessions with youth, women, organizations for persons with disabilities, and others to promote political participation.
The 2017 governorate and municipal elections marked the first time the IEC administered subnational elections, which had previously been managed by the Ministry of Interior. In addition to the election of mayors and local councils, the election seated new governorate-level councils. Many monitors praised the elections as technically well run, but the nongovernmental elections monitoring body Rased registered more than 500 allegedly illegal incidents.
Political Parties and Political Participation: Political parties have been legal since 1992. The law places supervisory authority of political parties in the Ministry of Political and Parliamentary Affairs. Political parties must have 150 founding members, all of whom must be citizens habitually resident in the country and who cannot be members of non-Jordanian political organizations, judges, or affiliated with the security services. There is no quota for women when founding a new political party. Parties may not be formed on the basis of religion, sect, race, gender, or origin, meaning that the party may not make membership dependent on any of these factors. The law stipulates citizens may not be prosecuted or discriminated against for their political party affiliation. Many politicians believed that the GID would harass them if they attempted to form or join a political party with a policy platform.
In 2019 the cabinet approved a new bylaw increasing the benchmarks parties must meet to receive funding, in an effort to encourage actual political activity. Previously, all political parties meeting certain membership levels received equal government funding, regardless of whether they participated in elections or conducted any other activities. Some of the benchmarks in the new bylaw include the number of candidates fielded in elections, the percentage of votes won, the number of seats attained, and the number of female and youth candidates who win seats.
The Committee on Political Party Affairs oversees the activities of political parties. The secretary general of the Ministry of Political and Parliamentary Affairs chairs the committee, which includes representatives from the Ministry of Interior, Ministry of Justice, Ministry of Culture, NCHR, and civil society. The law grants the committee the authority to approve or reject applications to establish or dissolve parties. It allows party founders to appeal a rejection to the judiciary within 60 days of the decision. According to the law, approved parties can only be dissolved subject to the party’s own bylaws or by a judicial decision for affiliation with a foreign entity, accepting funding from a foreign entity, violating provisions of the law, or violating provisions of the constitution. The law prohibits membership in unlicensed political parties.
There were approximately 49 registered political parties, but many were weak, had vague platforms, and were personality centered. The strongest and most organized political party was the Jordanian Muslim Brotherhood-affiliated Islamic Action Front (IAF). According to the Ministry of Parliamentary and Political Affairs, seven new political parties registered with the ministry since October 2019. At the end of the year, these applications remained pending.
Participation of Women and Members of Minority Groups: No laws limit participation of women or minorities in the political process. The electoral law limits parliamentary representation of certain minorities to designated quota seats. Human rights activists cited cultural bias against women as an impediment to women participating in political life on the same scale as men. There are quotas for women in the lower house of parliament, governorate councils, municipal councils, and local councils. Women elected competitively or appointed through quota systems held a small minority of positions in national and local legislative bodies and executive-branch leadership roles.
In August the Ministry of Parliamentary and Political Affairs conducted a training program for women interested in running for election, in collaboration with the Jordanian National Commission for Women.
In January leaders from government, civil society, and the private sector convened for a conference on women’s economic empowerment organized by the Inter-Ministerial Committee for Women’s Empowerment in partnership with parliament. Panel speakers emphasized the need for sustainable empowerment programs.
The 32-member cabinet included three female ministers: the Minister for Institutional Performance Development; the Minister of Industry, Trade, and Supply; and the Minister of Energy and Mineral. Of the 376 governate seats, 53 were held by women. At the municipal council level, women won 28 indirectly elected seats and 57 by quota, out of a total of 1,783 seats. At the local council (village and neighborhood) level, women won 231 seats in free competition and received 324 seats through the quota system, out of a total of 1,179 seats. No women won mayorships.
Citizens of Palestinian origin were underrepresented at all levels of government and the military. The law reserves nine seats in the lower house of parliament for Christians and three seats for the Circassian and Chechen ethnic minorities combined, constituting an overrepresentation of these minorities. The law stipulates that Muslims must hold all parliamentary seats not specifically reserved for Christians. There are no reserved seats for the relatively small Druze population, but its members may hold office under their government classification as Muslims. Christians served as cabinet ministers, senators, and ambassadors. There was one Druze cabinet member.
Section 4. Corruption and Lack of Transparency in Government
The law provides criminal penalties for official corruption, although the government did not implement the law effectively. Authorities have shown an increased willingness to open public corruption investigations, some of which implicated former cabinet ministers and agency heads, but these investigations have not resulted in completed trials or convictions as of September. The use of family, business, and other personal connections to advance personal economic interests was widespread.
The Jordan Integrity and Anticorruption Commission (JIACC) is the main body responsible for combating corruption, and the Central Bank’s Anti-Money Laundering Unit is responsible for combating money laundering. Despite increased investigations, some local observers questioned the JIACC’s effectiveness due to its limited jurisdiction and insufficient staff. The law allows the JIACC to request asset seizures, international travel bans, and suspension of officials under investigation for corruption. The JIACC has administrative and operational autonomy, though the prime minister appoints its leadership board.
Corruption: Government officials and prosecutors launched a number of high-profile corruption investigations during the summer. The former minister of agriculture resigned in the spring due to public corruption charges against his staff for their having sold “movement passes” issued selectively to allow certain individuals to conduct essential business during periods of COVID-19 lockdown. In June the government announced a campaign to combat tax evasion which involved tax authorities opening hundreds of investigations and raiding over a dozen firms. On July 1, a former minister of public works and housing pleaded not guilty to charges of abuse of office; his trial was ongoing as of September. In July and August, prosecutors ordered the temporary detention of a major government contractor related to a member of parliament. The businessman was accused of wasting public funds; his case was in the pretrial stage as of September.
In 2019 the SSC began the trial of 54 defendants accused of illegal production and smuggling of tobacco. In 2018, the government announced it had extradited from Turkey the key suspect in the case, businessman Awni Motee, who fled the country before being arrested in 2018. In 2019, the SSC prosecutor ordered the detention of a former customs department director and former minister of water and irrigation as well as four serving officials linked to the case. The former customs director, the former water minister, and the other four officials were released on bail. Other defendants were refused bail and remain in detention including key suspect Motee. The trial is ongoing.
Financial Disclosure: The law requires certain government officials, their spouses, and dependent children to declare their assets privately to the Ministry of Justice within three months of their assuming a government position. Officials rarely publicly declared their assets. Authorities blocked efforts by transparency activists to identify officials publicly who did not declare their assets. JIACC officials may review disclosure information in the event of a complaint or credible allegation. Under the law, failure to disclose assets may result in a prison sentence from one week to three years or a fine. No officials were punished for failing to submit a disclosure.
Section 5. Governmental Attitude Regarding International and Nongovernmental Investigation of Alleged Abuses of Human Rights
A number of domestic and international human rights groups operated in the country with some restrictions. The law gives the government the ability to control NGOs’ internal affairs, including acceptance of foreign funding. NGOs generally were able to investigate and report publicly on human rights abuses, although government officials were not always cooperative or responsive. In one case security services intimidated staff of a human rights NGO. A legal aid organization reported that lawyers were harassed for following up on cases and threatened with disbarment by the Jordanian Bar Association.
Government Human Rights Bodies: The NCHR, a quasi-independent institution established by law, received both government and international funding. The prime minister nominates its board of trustees, and the king ratifies their appointment by royal decree. Its board of trustees appoints NCHR’s commissioner general. In July a new commissioner was appointed by the prime minister based on a recommendation by the NCHR Board of Trustees. The NCHR compiles an annual report assessing compliance with human rights that sometimes criticizes government practices. The NCHR submits the report to the upper and lower houses of parliament and to the cabinet. NCHR recommendations are not legally binding, but the government coordinator for human rights (GCHR) is required to respond to the report’s recommendations and to measure progress towards international human rights standards.
Ministries’ working groups continued to meet and implement their responsibilities under the national human rights action plan, a 10-year comprehensive program launched in 2016 to reform laws in accordance with international standards and best practices, including improving accessibility for persons with disabilities. Developments on the action plan were regularly published on the ministries’ websites. Ministries affirmed commitment to the plan but expressed frustration with the limited resources available to implement it.
To implement the action plan, the GCHR maintained a team of liaison officers from government, NGOs, security agencies, and other institutions to improve collaboration and communication. The minister of justice convened a committee consisting of the GCHR, the Legislative and Opinion Bureau’s director, NCHR’s commissioner, the secretary general of the Jordanian National Commission for Women, and the head of the Press Association to reassess the implementation of the objectives of the national plan for human rights. Through September, 20 percent of the plan’s activities were completed, 42 percent remained ongoing, and 38 percent remained pending.
In July the prime minister appointed a new head of the GCHR to replace the previous head, who had resigned in June. The new GCHR head and the Prime Minister’s Office human rights unit coordinate government-wide implementation of the national plan, including drafting and responding to human rights reports. The GCHR office conducted 47 activities during the year under the national human rights plan, including discussions of the Universal Periodic Review recommendations, inclusion of persons with disabilities in the public and private sectors, gender, trafficking in persons, and general human rights awareness workshops.
Section 7. Worker Rights
a. Freedom of Association and the Right to Collective Bargaining
The law provides for the right to form and join trade unions and conduct legal strikes, but with significant restrictions. There is no right to collective bargaining, although the law provides for collective agreements. The law identifies specific groups of public- and private-sector workers who may organize. It also defines 17 industries and professions in which trade unions may be established. The law requires that these 17 trade unions belong to the government-linked General Federation of Jordanian Trade Unions, the country’s sole trade union federation. The establishment of new unions requires at least 50 founding members and approval from the Ministry of Labor. The law authorizes additional professions to form professional associations on a case-by-case basis.
There were no reports of threats of violence against union heads, although labor activists alleged that the security services pressured union leaders to refrain from activism that challenged government interests. Strikes generally occurred without advance notice or registration.
In July authorities suspended The Jordanian Teachers Syndicate (the syndicate) and detained its 13-member governing board. All were released on bail following 30 days in detention. Security forces raided several of the syndicate’s offices. Under the suspension, the syndicate is prohibited for two years from conducting any activities or using its headquarters in Amman or its 12 branch offices in the governorates. Authorities stated they had acted against the syndicate because of financial transgressions under investigation by the Anti-Corruption Commission, inflammatory decisions issued by the syndicate’s council and circulated on social media, and videos of “incendiary” remarks by acting syndicate head Nasser Nawasreh released on social media. All public school teachers belong to the syndicate, which has approximately 100,000 members. On July 25 and 29, hundreds of teachers and their supporters protested in Amman and other cities (see section 2.b.).
On August 3, the International Trade Union Confederation (ITUC) sent a letter to the government in which it denounced the attacks against the syndicate, emphasizing that the international right to freedom of association is protected by law. ITUC called for the government to immediately release the arrested teachers and syndicate council members, to annul the Attorney General’s order to dissolve the syndicate, and to refrain from further attacks against and harassment of the syndicate and its members. The NCHR reported that some detained teachers signed pledges not to participate in protests or disturb the public order.
When conflicts arise during labor negotiations, the law requires that union representatives and employers first attempt to resolve the issue through informal mediation. If the issue remains unresolved, the union is required to submit a request for a Ministry of Labor-appointed mediation. Labor-appointed mediators are assigned to cases for up to 21 days. If initial mediation fails, the issue is referred to a higher mediation council composed of an employer representative, a labor representative, and a chair appointed by the minister of labor. If the council’s adjudication is unsuccessful, this issue is referred to a labor court with a panel of ministry-appointed judges for 21 days.
In March, in response to the COVID-19 pandemic, the government suspended the mandatory legal periods and deadlines regarding labor disputes stipulated in the law. The judiciary resumed operations on June 1.
In December 2019 the General Trade Union of Workers in Textile, Garment and Clothing Industries, along with the Jordan Garments, Accessories & Textiles Exporters’ Association and the Association of Owners of Factories, Workshops and Garments signed a three-year collective bargaining agreement (CBA). The agreement added new provisions to its previous versions and adopts internal policies proposed by the Ministry of Labor to eliminate abusive behaviors. The new CBA calls for employers to provide medical care for workers and to adopt zero-tolerance policies against sexual harassment. The Ministry of Labor signed a total of 19 CBAs in the year.
The law allows foreign workers to join unions but does not permit them to form unions or hold union office. Authorities did not permit civil servants to form or join unions or engage in collective bargaining. No new trade union has been established since 1976. The law prohibits antiunion discrimination and protects workers from employer retaliation for union affiliation or activities. The law does not explicitly provide the right to reinstatement for workers fired due to antiunion views.
There are limits on the right to strike, including a requirement to provide a minimum of 14 days’ notice to the employer. The law prohibits strikes if a labor dispute is under mediation or arbitration. The law prohibits management from arbitrarily dismissing workers engaged in labor activism or arbitration, but enforcement was inconsistent. Labor organizations reported that some management representatives used threats to intimidate striking workers.
The government did not fully respect freedom of association and the right to collective bargaining. Many worker organizations were not independent of the government, and the government influenced union policies and activities.
The government subsidized and audited salaries and activities of the General Federation of Jordanian Trade Unions and monitored union elections. The government denied recognition to independent unions organized outside the structure of the government-approved federation. The government did not meet with these unions, and the lack of legal recognition hampered their ability to collect dues, obtain meeting space, and otherwise address members’ workplace concerns. Labor organizations also reported difficulty getting government recognition for trade unions in new sectors beyond the 17 sectors established in law, in part because new unions would require approval by a tripartite committee in which the existing 17 union heads are represented.
Some foreign workers whose residency permits are tied to work contracts were vulnerable to retaliation by employers for participating in strikes and sit-ins. Participation in a legally unrecognized strike is counted as an unexcused absence under the law. The law allows employers to consider employment contracts void if a worker is absent more than 10 consecutive days, as long as the employer provides written notice. Labor rights organizations reported instances of refusing to renew foreign workers’ contracts due to attempts to organize in the workplace.
Observers noted that the labor code did not explicitly protect nonunionized workers from retaliation. This was particularly the case for foreign workers in all sectors as well as citizens working as day laborers in the public sector on short-term contracts.
Labor NGOs working to promote the rights of workers generally focused on promoting the rights of migrant workers. Labor NGOs did not face government restrictions in addition to or apart from those discussed in section 2.b.
b. Prohibition of Forced or Compulsory Labor
The law prohibits all forms of forced or compulsory labor except in an emergency such as war or natural disaster or when prison sentences include hard labor. The government enforced the law, although penalties were not commensurate with those prescribed for analogous crimes in all cases. Labor activists noted that law enforcement and judicial officials did not consistently identify victims or open criminal investigations of forced labor.
The government inspected garment factories, a major employer of foreign labor, and investigated allegations of forced labor. A 2019 study by the Global Alliance against Trafficking in Women found that female Bangladeshi garment workers in the country suffered physical, verbal, and psychological abuse and were provided crowded, bedbug-infested living conditions and unsanitary food. Forced labor or conditions indicative of forced labor also occurred among migrant workers in the domestic work and agricultural sectors. Activists highlighted the vulnerability of agricultural workers due to minimal government oversight. Activists also identified domestic workers, most of whom were foreign workers, as particularly vulnerable to exploitation due to inadequate government oversight, social norms that excused forced labor, and workers’ isolation within individual homes. Activists further noted cases where domestic workers who used an employer’s phone to complain to a Ministry of Labor hotline sometimes experienced retaliation when the hotline returned the call to their employers. In 2019 the International Organization for Migration reported the Ministry of Labor’s Countertrafficking Unit preferred to settle potential cases of domestic servitude through mediation rather than referring them for criminal prosecution. High staff turnover at the unit also reportedly made prosecution more difficult.
Government bylaws require recruitment agencies for migrant domestic workers to provide insurance with medical and workplace accident coverage. The bylaws authorize the Ministry of Labor publicly to classify recruitment agencies based on compliance with the labor law, and to close and withdraw the license of poorly ranked agencies. As of August the ministry warned 23 recruitment agencies and transferred 11 domestic helper complaints to the PSD’s Countertrafficking Unit. A closure recommendation is an internal procedure in which inspectors send to the minister of labor their recommendation to close recruitment agencies with multiple labor violations. Based on that recommendation, the minister may issue a closure decision.
c. Prohibition of Child Labor and Minimum Age for Employment
The law prohibits all of the worst forms of child labor. The law forbids employment of children younger than age 16, except as apprentices in light work. The law bans those between the ages of 16 and 18 from working in hazardous occupations, limits working hours for such children to six hours per day, mandates one-hour breaks for every four consecutive working hours, and prohibits work after 8 p.m., on national or religious holidays, and on weekends.
The Ministry of Labor’s Child Labor Unit was responsible for coordinating government action regarding child labor in collaboration with the National Committee on Child Labor. The Child Labor Unit, with the ministry’s labor inspectors, was responsible for enforcing all aspects of the labor code, including child labor. Authorities referred criminal violations to the magistrate’s penalty court which handles labor cases. The law provides that employers who hire a child younger than age 16 pay a fine which was not clearly prescribed. In 2019 the Ministry of Labor’s Child Labor Unit increased the number of inspectors by more than 25 percent, and established and began using an electronic child labor monitoring system to coordinate government and civil society efforts to remove children from illegal labor and provide them with services. The government increased the number of families receiving assistance through the National Aid Fund, a program that provides cash transfers to families who re-enroll working children in school. In addition, the government provided shelter, education, and financial services to children engaged in child labor. Children continue to be engaged in the worst forms of child labor, including street work and dangerous tasks in agriculture. Despite government measures, Syrian children still face barriers to education due to socioeconomic pressures, bullying, and costs associated with transportation and supplies.
Labor inspectors reportedly monitored cases of legally working children between ages 16 and 18 to issue advice and guidance, provide safe work conditions, and cooperate with employers to permit working children to attend school concurrently. The Labor Ministry had a zero-tolerance policy for labor of children younger than age 16 and hazardous work for children younger than 18.
The government took actions to combat child labor but did not fully and effectively enforce child labor laws. The government did not impose penalties that were commensurate with those for analogous crimes. The government had limited capacity to monitor children working in the informal work sector, such as those working in family businesses and the agricultural sector.
The Ministries of Labor, Education, and Social Development collaborated with NGOs seeking to withdraw children from the worst forms of child labor.
Refugee children worked in the informal sector, sold goods in the streets, worked in the agricultural sector, and begged in urban areas. In 2019 NGOs reported that when government inspectors withdrew Syrian refugee children from child labor, inspectors often took the children to the Azraq refugee camp, even when their families lived in distant urban centers or the Za’atari refugee camp, separating families for days, weeks, or months. NGOs report the reception center has since been shut down and they are aware of a very small number of cases of refugee children engaged in child labor still being sent to Azraq camp.
d. Discrimination with Respect to Employment and Occupation
The law does not prohibit discrimination with respect to employment and occupation on the basis of race, disability, language, political opinion, national origin, citizenship, age, sexual orientation, gender identity, HIV-positive status, other communicable diseases, or social status.
The law requires private companies to hire workers with disabilities, forbids employers from firing employees solely because of a disability, and directs employers to make their workplaces accessible to persons with disabilities. Citizens and NGOs, however, reported that persons with disabilities faced problems obtaining employment. In December 2019 a coalition of 20 NGOs, private- and public-sector organizations, and disabilities advocates issued a position paper on labor law related to persons with disabilities. An NGO held discussions between government stakeholders and the HCD to review the Ministry of Labor’s Employment Bylaw. In January a group of disabilities advocates and activists held discussions at the Civil Service Bureau to reassess employment mechanisms for persons with disabilities.
Discrimination in employment and occupation also occurred with respect to gender, national origin, and sexual orientation (see section 6).
The law places restrictions on professions women are allowed to pursue, normally only “socially acceptable” positions such as nursing and teaching. By law the minister of labor issues decisions specifying the industries and economic activities that are prohibited for women, as well as the hours during which they are allowed to work. Women are prohibited from working in quarries and other hazardous environments, and are not allowed to work between 8 p.m. and 6 a.m. except in hotels, theaters, restaurants, airports, offices of tourism, hospitals, clinics, and some transportation industries. Evening work for women is limited to 30 days per year and a maximum of 10 hours per day. These restrictions limit job competition in favor of men. The Civil Service Ordinance of Jordan discriminates on the allocation of benefits such as the family allowance and cost of living allowance, which are higher for men than for women.
In October 2019 the Ministry of Labor increased the number of professions closed to foreign workers from 11 to 28, with the stated purpose of creating job opportunities in the private sector for Jordanian youth. The decision includes not renewing previously granted foreign worker permits for any of these closed professions. Amendments to the labor law passed during the year prohibit discrimination in wages based solely on gender, and include labor law protections for flexible and part-time work contracts.
Union officials reported that sectors predominantly employing women, such as secretarial work, offered wages below the official minimum wage. The law prohibits women from working in technical roles. Many women reported traditional social pressures discouraged them from pursuing professional careers, especially after marriage. According to the Department of Statistics, for the second quarter of the year, economic participation by women was 14.1 percent, and unemployment among women holding a bachelor’s degree was 78.2 percent, compared with 26 percent for men. The female unemployment rate was 28.6 percent, compared with a male unemployment rate of 21.5 percent and the overall unemployment rate of 23.1 percent.
According to the Employment Ministry, Egyptians make up the majority of foreign workers in the country. Jordan exports highly skilled and educated workers while hosting unskilled migrants to perform lower-level jobs its citizens avoid. NGOs reported foreign workers, including garment workers and domestic workers, were especially vulnerable to gender-based violence, sexual harassment, and sexual assault in the workplace. Lawyers criticized the law on harassment in the workplace, saying it did nothing to hold perpetrators of harassment accountable and only assisted victims by allowing them to resign.
Some persons with disabilities faced discrimination in employment and access to the workplace despite the law, which requires any workplace over 50 employees to have 4 percent or more of its employees be persons with disabilities. According to the Ministry of Labor, agreements were signed with private sector companies to ensure implementation of the 4-percent requirement and to allow the ministry to conduct inspections. Some migrant workers faced discrimination in wages, housing, and working conditions (see section 7.e.).
The Ministry of Labor implemented a three-year program on “Economic Empowerment and Social Participation of Persons with Disabilities.” Through the program, 13 instructors were certified to train civil society organizations, private sector companies, and the public sector. The ministry continued to implement a sign language program and offer simultaneous interpretation devices across the ministry’s departments. The Ministry also allocated 80,000 dinars ($113,000) from its budget towards the Employment of Persons with Disabilities Department.
e. Acceptable Conditions of Work
The law provides for a national minimum wage, per month, which is above the poverty line.
The law sets a workweek of 48 hours and requires overtime pay for hours worked in excess of that level. Because there was no limit on mutually agreed overtime, the Ministry of Labor reportedly permitted employees in some industries, such as the garment sector, to work as many as 70 to 75 hours per week, and observers reported many foreign workers requested overtime work. NGOs reported some instances of forced overtime. As part of the COVID-19 pandemic response, the government announced policies for remote work, reduced wages, and suspension of operations for private sector companies. The policies included permission for employers to reduce workers’ salaries up to 50 percent in cases where employees could not report to work.
Employees are entitled to one day off per week. The law provides for 14 days of paid sick leave and 14 days of paid annual leave per year, which increases to 21 days of paid annual leave after five years of service with the same firm. Workers also received additional national and religious holidays designated by the government. The law permits compulsory overtime under certain circumstances, such as conducting an annual inventory, closing accounts, preparing to sell goods at discounted prices, avoiding loss of goods that would otherwise be exposed to damage, and receiving special deliveries. In such cases actual working hours may not exceed 10 hours per day, the employee must be paid overtime, and the period may not last more than 30 days. Observers reported some violations, mostly delays of salary payment during periods when the country was locked down for public health reasons.
Employers are required to abide by all occupational health and safety standards set by the government. The law requires employers to protect workers from hazards caused by the nature of the job or its tools, provide any necessary protective equipment, train workers on hazards and prevention measures, provide first aid as necessitated by the job, and protect employees from explosions or fires by storing flammable materials appropriately.
The government did not effectively enforce the law. The Ministry of Labor is responsible for enforcement of labor laws and acceptable conditions of work. The number of labor inspectors was sufficient to enforce compliance. Labor inspectors did not regularly investigate reports of labor abuses or other abuses of domestic workers in private homes, and inspectors cannot enter a private residence without the owner’s permission except with a court order. Employees may lodge complaints regarding violations of the law directly with the Ministry of Labor or through organizations such as their union or the NCHR. The ministry opened an investigation for each complaint.
In July the ministry temporarily shut down a factory in the Jordan Valley after workers became ill from an accidental insecticide poisoning. In June the Ministry of Labor issued verbal and written warnings to two textile factories in Karak following a notice of concern from foreign investors and complaints from employees of maltreatment and poor working conditions. The ministry placed inspectors at both locations for two weeks.
Labor standards apply to the informal sector, but the Ministry of Labor did not consistently inspect and monitor all workplace violations or apply all the protections of the labor code to domestic and agricultural workers. Authorities were also hampered by barriers to the inspection of homes where domestic workers lived. Labor organizations stated that many freelancing agricultural workers, domestic workers, cooks, and gardeners, most of whom were foreign workers, were not enrolled for social benefits from the Social Security Corporation because only salaried employees were automatically enrolled, and optional enrollment was limited to citizens. Maternity leave is not consistent between the public and private sector. Domestic workers face discrimination by nationality in their wages. Although the law was amended in 2008 to extend certain rights to domestic and agricultural workers, the law required that each group be covered by its own legislation. A regulation on domestic workers enacted in 2009 did not extend collective bargaining rights or the right to form an association. In August bylaws which regulate working conditions for agricultural workers were published for public comment by the Labor Ministry’s Legislation and Opinion Bureau.
The government requires garment-exporting manufacturers to participate in the Better Work Jordan program, a global program implemented by the International Labor Organization and the International Finance Corporation to improve labor standards. All 77 of the foreign-exporting factories required by the government to join Better Work Jordan were active members of the program.
Wage, overtime, safety, and other standards often were not upheld. Some foreign workers faced hazardous and exploitative working conditions in a variety of sectors. Penalties were not commensurate with those for similar crimes. Authorities did not effectively protect all employees who attempted to remove themselves from situations that endangered their health and safety. Labor organizations reported that female citizen workers were more likely than men to encounter labor violations, including wages below the minimum wage and harassment in the workplace.
A local NGO criticized the lack of safety protections for agricultural workers under the labor law, and reported that many migrant worker dormitories were built using combustible materials, putting residents at a greater risk of fire.
In the garment sector, foreign workers were more susceptible than citizens to dangerous or unfair conditions. Better Work Jordan stated that reports of coercion decreased during the year. Indebtedness of foreign garment workers to third parties and involuntary or excessive overtime persisted. While the law sets the minimum wage, according to an international NGO a substantial portion of the standard monthly minimum wage for foreign workers in the garment industry was used to pay employment placement agencies for food, accommodation, and travel for workers from their home countries.
Employers subjected some workers in the agricultural sector, the vast majority of whom are Egyptians, to exploitative conditions. According to a domestic NGO, agricultural workers usually received less than the minimum wage. Some employers in the agricultural sector confiscated passports. Egyptian migrant workers were also vulnerable to exploitation in the construction industry, where employers usually paid migrant workers less than the minimum wage and failed to uphold occupational health and safety standards.
Domestic workers often faced unacceptable working conditions. While domestic workers could file complaints in person with the Ministry of Labor’s Domestic Workers Directorate or the PSD, many domestic workers complained there was no follow-up on their cases. The Counter Trafficking Unit at the PSD operates a 24-hour hotline, with operators available in all languages spoken by migrant domestic workers in the country, including Tagalog, Bengali, and Tamil.
Advocates for migrant domestic workers reported that domestic workers who sought government assistance or made allegations against their employers frequently faced counterclaims of criminal behavior from the employers. Employers could file criminal complaints or flight notifications with police stations against domestic workers. Authorities waived immigration overstay fines for workers deported for criminal allegations or expired work permits. Most of the fleeing domestic workers reportedly fled conditions indicative of forced labor or abuse, including unpaid wages and, to a lesser extent, sexual or physical abuse. By law employers are responsible for renewing foreign employees’ residency and work permits but often failed to do so for domestic employees. In May the government launched an online platform called “Hemaya” to assist expatriate workers who were facing uncertainties due to the COVID-19 pandemic and wanted to return to their countries. Medium and small factories were especially affected by the pandemic; some could not meet commitments to staff, and some cancelled contracts and closed worker dormitories. The government continued its cooperation with foreign embassies to waive overstay fees for migrant domestic workers who wished to repatriate after a two-year stay in the country, a policy that greatly reduced the number of domestic workers stranded at their embassies’ shelters.