Guatemala is a multiparty constitutional republic. On January 14, Alejandro Eduardo Giammattei Falla of the We’re Going for a Different Guatemala Party was sworn into office for a four-year term as president. International observers considered the presidential election held in 2019 as generally free and fair.
The National Civil Police, which is overseen by the Ministry of Government and headed by a director general appointed by the minister, is responsible for law enforcement in the country. The Ministry of National Defense oversees the military, which focuses primarily on operations in defense of the country, but the government also used the army to support the National Civil Police in internal security operations, as permitted by the constitution. Civilian authorities, at times, did not maintain effective control over the security forces. Members of security forces committed some abuses.
Significant human rights issues included: unlawful or arbitrary killings, including extrajudicial killings arranged by government officials; harsh and life-threatening prison conditions; arbitrary arrest and detention; serious problems with the independence of the judiciary; serious restrictions on the press, including violence, threats of violence, or unjustified arrests or prosecutions against journalists; widespread corruption; lack of investigation of and accountability for violence against women; crimes involving violence or threats of violence targeting persons with disabilities, members of indigenous groups, and lesbian, gay, bisexual, transgender, and intersex persons; and use of forced labor, including child labor.
Impunity continued to be widespread. Corruption, concerted efforts by organized criminal actors, and lack of political will made meaningful investigation and prosecution of crimes difficult.
Section 1. Respect for the Integrity of the Person, Including Freedom from:
a. Arbitrary Deprivation of Life and Other Unlawful or Politically Motivated Killings
There were reports that the government or its agents committed arbitrary or unlawful killings. As of August 31, the Public Ministry, which is responsible for the prosecution of all criminal cases, as well as the Office of Professional Responsibility of the National Civil Police (PNC), reported two complaints of homicide by police, the same number of complaints as in 2019. The Public Ministry continued to investigate a case of alleged excessive use of force, in which video security surveillance captured PNC officers shooting and killing Edgar Ic Perez after COVID-19 curfew hours on June 17.
The nongovernmental organization (NGO) Unit for the Protection of Human Rights Defenders alleged that at least 14 members of rural and indigenous activist groups were killed or died in disputed circumstances between January and August. Some of the killings appeared to be politically motivated, and all the cases remained under investigation at year’s end (see section 6, Indigenous People). In 2019, 15 activists or human rights defenders were killed.
The national government’s prosecution of former intelligence chief Jose Mauricio Rodriguez Sanchez continued. Rodriguez Sanchez was accused of genocide against the Maya Ixil community during the country’s 36-year internal armed conflict (1960-96). On February 4, a military expert proposed by the Public Ministry testified in the case against Luis Enrique Garcia Mendoza, operations commander under former president Rios Montt. The testimony focused on the chain of command of the Ministry of Defense during that period, both as a means to provide expert witness against the defendants and to identify other officers that might have given the orders. Judge Jimmi Bremer of High-Risk Court C indicted Garcia Mendoza in November 2019 on charges of genocide and crimes against humanity.
The Public Ministry continued investigation of another case for genocide against the Maya Ixil community from the last months of former president Romeo Lucas Garcia’s government (1978-82). Three high-ranking military officers, Cesar Octavio Noguera Argueta, Manuel Callejas y Callejas, and Benedicto Lucas Garcia, were charged in this case. According to the ministry, the case involved a minimum of 32 massacres, 97 selected killings, 117 deaths due to forced displacement, 37 cases of sexual assault, and 80 cases of forced disappearance. Many victims were children. In November 2019 the courts found sufficient evidence in the Public Ministry’s preliminary investigation to order a deeper investigation. Judge Miguel Angel Galvez scheduled a hearing for September 1 to rule on whether there was sufficient evidence to bring the case to public trial against the three defendants, but the hearing was suspended. The defense filed a request for house arrest for Callejas y Callejas and Lucas Garcia due to the heightened risk of COVID-19 in prison facilities. Judge Galvez denied the request because the defendants’ charges made them ineligible for house arrest under the law. Callejas and Lucas were both previously convicted of serious crimes in the Molina Theissen case and were serving 58-year sentences.
There were no reports of new disappearances by or on behalf of government authorities. The Public Ministry continued to investigate and prosecute cases of forced disappearances from the internal armed conflict period. The government did not comply, however, with an order from the high-risk courts, which handle sensitive cases often risky for judges to take on, to create a national commission on the search for disappeared persons and a national registry of victims.
The CREOMPAZ case, named after the Regional Center for UN Peacekeeping Training Institute where a mass burial site for disappeared persons was found, continued for former military officers indicted in 2017 on charges of forced disappearance and crimes against humanity during the 1960-96 armed conflict. The courts needed to resolve several appeals and recusal motions filed in 2016 before a full trial could begin. The defense filed a request for house arrest for two former military officers indicted in the case, Byron Barrientos and Carlos Garavito, due to the heightened risk of COVID-19 in prison facilities. High-Risk Court A denied the request because the defendants’ charges made them ineligible for house arrest under the law. Former congressman Edgar Justino Ovalle Maldonado, also charged in the case, remained in hiding after the Supreme Court lifted his immunity from prosecution in 2017.
c. Torture and Other Cruel, Inhuman, or Degrading Treatment or Punishment
The law prohibits torture and other cruel, inhuman, or degrading treatment or punishment, but there were reports alleging government workers employed them at the Federico Mora National Hospital for Mental Health (see section 6). The Office of the UN High Commissioner for Human Rights (OHCHR) noted that documentation and reporting mechanisms for torture and other cruel, inhuman, or degrading treatment or punishment remained weak, thereby hindering a full understanding of the prevalence of the problem.
According to the Conduct in UN Field Missions online portal, in February an allegation was made that Guatemalan peacekeepers deployed to a UN peacekeeping mission, raped a child. As of October the government was investigating the allegation.
Impunity within the PNC was not a pervasive and systemic issue. Impunity from prosecution for serious crimes within the PNC has generally been in decline for more than a decade, with several high-profile convictions of PNC officers now serving prison sentences. Lesser crimes of negligence and bribery by officers continued, however, with few convictions. Negligence by officers was largely the result of a lack of sufficient training. The law requires officers to hold at least a high school degree, but they often had much less, and some individuals had as little as six months of police training before being sent out on the streets. Small monthly salaries of approximately 4,000 quetzals ($535) created an incentive to extort bribes. A large number of PNC officers were removed from the force over the past three years based on allegations of bribery. There were also anecdotal reports that the military extorted bribes and arbitrarily and temporarily detained persons when acting in support of the PNC. These instances seemed scattered and not related to military orders.
e. Denial of Fair Public Trial
The law provides for an independent judiciary. The judicial system generally failed to provide fair or timely trials due to inefficiency, corruption, and intimidation of judges, prosecutors, and witnesses.
Judges, prosecutors, plaintiffs, and witnesses continued to report threats, intimidation, and surveillance, most often from drug trafficking organizations. From January through December 11, the Special Prosecutor’s Office for Crimes against Judicial Workers and Unionists received 194 complaints of threats or aggression against workers in the judicial branch, compared with 70 from January to August 2019.
The existing selection process for the election by the congress of 13 Supreme Court and 135 appellate court magistrates suffered widespread manipulation of selection committees by politicians, judicial operators, and other influential citizens, resulting in a judiciary that lacked full independence. In September 2019 the Constitutional Court halted the selection process for Supreme Court and appellate court magistrates, ruling that formal evaluation procedures were not followed within the selection committees. The selection committees provided a list to congress of 270 candidates for the appellate courts on February 14 and a list of 26 candidates for the Supreme Court on February 19. Public Ministry investigations found Gustavo Alejos, former chief of staff under President Alvaro Colom in prison on corruption charges, accepted at least 20 visits from officials associated with the selection process in his hospital ward on February 12-16. The Constitutional Court issued a final ruling on May 6 requiring removal of candidates associated with Gustavo Alejos and a voice vote for each position in congress. The new magistrates should have taken office in October 2019. As of November 30, congress had not started the election of judges, and the sitting Supreme Court and appellate court judges remained in their positions.
On June 25, the Supreme Court granted an immunity review/impeachment against four Constitutional Court magistrates and sent the case to congress for further action and a plenary session vote. The Constitutional Court then granted an injunction against the Supreme Court that ordered congress to halt its proceedings. On June 28, Congress responded by filing a criminal complaint against the four Constitutional Court magistrates. Civil society organizations largely interpreted impeachment to be a retaliatory measure against Constitutional Court magistrates that stood in the way of influence peddling in the selection of magistrates.
The constitution provides for the right to a fair and public trial, the presumption of innocence, the defendant’s right to be present at trial, and the right to legal counsel in a timely manner. The law requires the government to provide attorneys for defendants facing criminal charges if the defendant cannot find or afford an attorney. Defendants and their attorneys may confront adverse witnesses and present their own witnesses and evidence. The law provides for “abbreviated processing,” similar to plea bargaining, for minor offenses with short-term prison sentences and the right of appeal. Three-judge panels render verdicts. The law provides for oral trials and mandates free language interpretation for those needing it; however, interpreters were not always available, including for indigenous victims in the high-risk courts. Officials conduct trials in Spanish, the official language, although many citizens speak only one of the 23 officially recognized indigenous languages.
The Public Ministry, acting independently of the executive branch but dependent on funding that goes through congress, may initiate criminal proceedings on its own or in response to a complaint. Private parties may participate in the prosecution of criminal cases as plaintiffs.
Most courts closed at the outbreak of COVID-19 in mid-March while the judicial system created sanitation protocols and amended regulations to allow virtual hearings. Courts began reopening in June, with individual judges allowed to decide whether to return to work and whether to hold court virtually. The judicial system reported 40,000 hearings were cancelled by June. The system was working through the backlog, but as a result of the closure, conviction rates for most crimes were lower than in 2019.
International and domestic observers considered the number of judges insufficient. Lack of sufficient personnel, training, and evidence hampered Public Ministry prosecutors’ ability to bring cases to trial.
Section 4. Corruption and Lack of Transparency in Government
The law provides criminal penalties for official corruption, but officials frequently engaged in corrupt practices with impunity. There were numerous reports of government corruption during the year, including money laundering, illegal political party financing, and bribery, many of which the Public Ministry investigated and prosecuted.
To continue the fight against corruption after the expiration of the International Commission against Impunity in Guatemala’s mandate on January 21, the Giammattei administration declared the creation of the Presidential Commission against Corruption, with entry into force on January 22. Civil society organizations expressed concern regarding the new commission’s perceived lack of independence from the Giammattei administration.
As of October, Juan Francisco Sandoval, lead prosecutor for the Public Ministry’s Special Prosecutor’s Office Against Impunity, had received more than 40 administrative and judicial complaints launched by the former military group Foundation Against Terrorism, Gustavo Alejos, and former Guatemalan ambassador to the United States Julio Ligorria, among others. Three judges in the high-risk courts also incurred a litany of complaints. Civil society organizations noted the lengthy and costly judicial process for the defendants to resolve the complaints, even when the complaints themselves had little or no basis of proof.
Corruption: Former communications minister Alejandro Sinibaldi voluntarily returned to Guatemala and surrendered to authorities on August 24. Sinibaldi was implicated in the Odebrecht case, involving bribes allegedly paid to himself and former presidential candidate Manuel Baldizon; the Construction and Corruption case, in which Sinibaldi was accused of money laundering and paying bribes while communications minister from 2012 to 2014; the Transurbano security case, involving alleged siphoning of approximately one million quetzals ($140,000) from security contracts for public transit; and a case of alleged illegal campaign financing in 2011.
The Transurbano case, involving former president Alvaro Colom, 10 of his ministers, and former chief of staff Gustavo Alejos, was delayed by several complaints filed by Gustavo Alejos against Judge Eduardo Cojulum. In 2008 the ministers signed an agreement that allowed the Urban Bus Company to form anonymous corporations and begin syphoning funds from a prepaid fare program.
The case known as Cooptation of the State continued against former president Otto Perez Molina, former vice president Roxana Baldetti and her chief of staff Juan Carlos Monzon, and dozens of coconspirators for illegal campaign financing, money laundering, and illegal payments for public contracts, among other charges. Several injunctions filed by the multiple defendants continued to stall the case.
Financial Disclosure: Public officials who earn more than 8,000 quetzals ($1,030) per month or who manage public funds are subject to financial disclosure laws overseen and enforced by the Comptroller General’s Office. The financial disclosures were available to the public upon request. Administrative and criminal sanctions apply for inadequate or falsified disclosures of assets.
Section 5. Governmental Attitude Regarding International and Nongovernmental Investigation of Alleged Abuses of Human Rights
A variety of domestic and international human rights groups generally operated without government restriction, investigating and publishing their findings on human rights cases. Many of these groups, however, were the subject of harassment and threats, and they faced pressure and attacks from government actors.
A number of NGOs, human rights workers, and trade unionists reported threats, violence, and intimidation. The NGO Unit for the Protection of Human Rights Defenders (UDEFEGUA) reported 10 killings of human rights defenders from January through June and 677 attacks against human rights defenders in the same period, compared with 494 attacks in all of 2019. According to UDEFEGUA, attacks related to land disputes and exploitation of natural resources, involving mainly indigenous communities, increased drastically after COVID-19 restrictions were implemented, affecting 70 communities between January and June. NGOs asserted the government did little to investigate the reports or prevent further incidents.
NGOs also reported the government, fringe groups, and private entities used threats of legal action as a form of intimidation. According to UDEFEGUA, from January to June, there were at least 13 new unfounded judicial cases filed against human rights defenders. As of October the Foundation Against Terrorism, led by Ricardo Mendez Ruiz, had on file more than 100 cases, both civil and criminal, against human rights and transitional justice NGOs, human rights defenders, and judicial workers.
The United Nations or Other International Bodies: The mandate of the UN International Commission against Impunity in Guatemala (CICIG) expired in September 2019 and was not renewed as it had been in previous years. CICIG cases were transferred to the Special Prosecutor’s Office against Impunity in the Public Ministry. Subsequently, local CICIG employees reported harassment and spurious lawsuits for performing their duties for CICIG.
Government Human Rights Bodies: The PDH monitors the human rights set forth in the constitution and reports to congress. The PDH opposed several congressional bills during the year, including the NGO law (see section 2.b.). On July 8, the Congressional Committee on Human Rights voted to bring the ombudsman to a congressional plenary session to answer questions regarding the display of the LGBTI pride flag at the PDH offices and the circulation of a reproductive rights pamphlet after the Supreme Court banned the promotion of abortion. Civil society NGOs speculated the PDH was brought to congress as an intimidation tactic, perhaps even to call a dismissal vote. While the PDH attempted to operate independently and issued public reports and recommendations as in past years, congress applied significant political pressure, including threats to withhold the PDH’s funding. NGOs generally considered the Office of the PDH to be an effective institution with limitations in rural areas due to lack of resources.
The Congressional Committee on Human Rights drafts and provides guidance on legislation regarding human rights. The law requires all political parties represented in congress to have a representative on the committee. Some NGOs did not consider the committee to be an effective forum for human rights promotion and protection.
The President’s Commission on Human Rights formulates and promotes human rights policy, represents the country in international human rights forums, enacts international recommendations on human rights, and leads coordination of police protection for human rights and labor activists.
On July 30, President Giammattei announced a new 11-member, ministerial-level Presidential Commission for Peace and Human Rights to replace the President’s Commission; the Secretariat for Peace (created to enact government commitments in the 1996 Peace Accords); and the Secretariat of Agricultural Affairs, which mediates land conflict. Starting on August 1, the three had 90 days to transfer their files to existing institutions such as the PDH and the Secretariat for Planning and Programming. Civil society expressed concern that dissolving the President’s Commission could lead to a lack of mechanisms for enacting the recommendations of international forums, such as the Inter-American Commission on Human Rights, and could result in restarting the process for creating a national plan for the protection of human rights defenders. It also was not clear which government entity would continue negotiations for Chixoy reparations. Civil society representatives said that dissolving the Secretariat for Peace could lead to a lack of mechanisms for payment of reparations to victims of the armed conflict and the loss of important files that could be used as evidence in transitional justice cases.
Section 6. Discrimination, Societal Abuses, and Trafficking in Persons
Rape and Domestic Violence: The law criminalizes rape of men or women, including spousal rape, and sets penalties between five and 50 years in prison. Police had minimal training or capacity to investigate sexual crimes or assist survivors of such crimes, and the government did not enforce the law effectively. Rape and other sexual offenses remained serious problems.
The government took steps to combat femicide and violence against women. The judiciary continued to operate a 24-hour court in Guatemala City to offer services related to violence directed toward women, including sexual assault, exploitation, and trafficking of women and children. The judiciary also operated specialized courts for violence against women throughout the country, but not in every department. The Public Ministry maintained a 24-hour victim service center to provide medical, psychosocial, and legal support to victims, including restraining orders for their immediate protection. The ministry also maintained a national alert system for finding disappeared women. Sexual violence remained widespread despite these advances. The ministry reported that 3,684 women were victims of rape from January to August, compared with 6,231 women in the previous year. NGOs partially attributed the lower number of cases filed to barriers to accessing the Public Ministry during the COVID-19 pandemic, including modified working hours for Public Ministry offices.
The law establishes penalties for femicide of 25 to 50 years in prison without the possibility of reducing the sentence; however, femicide remained a significant problem. The NGO Mutual Support Group reported that from January to August, 302 women were killed, compared with 477 in the same period in 2019. According to judicial system data, 34 persons were convicted of femicide from January to November.
Violence against women, including sexual and domestic violence, remained widespread and serious. The law establishes penalties of five to eight years for physical, economic, and psychological violence committed against women due to their gender. As the government closed down nonessential businesses and most forms of travel, imposing a strict curfew for COVID-19, several NGOs, international organizations, and the government noted an increase in domestic abuse and violence against women. Data was scarce and difficult to collect, as some analysts noted women were not able to leave their homes to report abuses confidentially to police. Mutual Support Group estimated that domestic violence cases increased by nearly 200 percent compared with the previous year, noting 2,657 cases of “intrafamily violence” in the first six months. The Public Ministry recorded 39,399 instances of violence against women from January to August, compared with 40,993 in the same period of 2019. The ministry noted that the judicial system convicted 424 perpetrators of violence against women from January to August, compared with 1,149 in the same period of 2019.
In January, PNC officers arrested Francisco Cuxum Alvaradeo, 64, immediately after his deportation from the United States. The Public Ministry indicted him on charges of crimes against humanity and aggravated sexual assault against 36 Maya Achi women in Rabinal between 1981 and 1985. The Public Ministry indicted seven other defendants, former members of the civil defense patrols, on the same charges in 2018. The case against Cuxum was in the presentation of evidence phase, awaiting a resolution regarding the opening of a public trial. Cuxum’s case reopened the overall Maya Achi sexual violence case, which had remained blocked after a previous judge dismissed the charges against the seven other defendants and ordered their release. The case remained mired in a series of unresolved appeals.
Sexual Harassment: Although several laws refer to sexual harassment, no single law, including laws against sexual violence, address it in a direct manner. Human rights organizations reported sexual harassment was widespread.
Reproductive Rights: Couples and individuals have the right to decide the number, spacing, and timing of their children free from discrimination, coercion, and violence. They did not always have the information and means to do so.
Cultural, geographic, and linguistic barriers hampered access to reproductive health care including contraceptives, particularly for indigenous women in rural areas, where contraceptives were also least likely to be available locally. A lack of culturally sensitive reproductive and maternal health-care service providers deterred some indigenous women from accessing these services.
The government made progress to ensure that survivors of sexual violence who sought medical attention received sexual and reproductive health services, with some hospitals classifying sexual assault as a medical emergency; however, many survivors did not seek medical care due to cultural and geographic barriers.
Coercion in Population Control: There were no reports of coerced abortion or involuntary sterilization on the part of government authorities.
Discrimination: Although the law establishes the principle of gender equality, women, and particularly indigenous women, faced discrimination and were less likely to hold management positions.
The government’s National Institute of Statistics estimated indigenous persons from 24 ethnic groups made up 44 percent of the population. The law provides for equal rights for indigenous persons and obliges the government to recognize, respect, and promote the lifestyles, customs, traditions, social organizations, and manner of dress of indigenous persons. The government does not, however, recognize particular indigenous groups as having a special legal status provided by national law.
Indigenous communities were underrepresented in national politics and remained largely outside the political, economic, social, and cultural mainstream. This was mainly due to limited educational opportunities (contrary to law), limited communication regarding their rights, and pervasive discrimination. Government agencies dedicated to supporting indigenous rights lacked political support. These factors contributed to disproportionate poverty and malnutrition among most indigenous populations.
Indigenous lands were not effectively demarcated, making the legal recognition of titles to the land problematic. Indigenous rights advocates asserted that security authorities’ lack of familiarity with indigenous norms and practices engendered misunderstandings.
Indigenous representatives claimed actors in a number of regional development projects failed to consult meaningfully with local communities. In some cases indigenous communities were not able to participate in decisions affecting the exploitation of resources in their communities, including energy, minerals, timber, rivers, or other natural resources. They also lacked effective mechanisms for dialogue with the state to resolve conflicts.
The Russian conglomerate Solway, which bought the Fenix nickel mine in Izabal Department in 2014, continued to stand accused of violence against indigenous activists and illegal extraction of undeclared materials. Observers in Izabal reported that as of September, the mine continued operations despite the 2019 court order to suspend activities. Observers reported that Solway employees were giving baskets of food and other bribes to locals to keep them from protesting the mine, as protests routinely disrupted mine operations. Observers also reported Solway was believed to have bribed municipal officials in El Estor to keep news of a COVID-19 outbreak on the mine compound from becoming public. The 2019 Constitutional Court order required the provisional closure of the mine until the Ministry of Energy and Mines conducted consultations compliant with Convention 169 of the International Labor Organization (ILO) with local communities.
Xinka authorities reported the court-ordered consultations were not progressing in regards to the San Rafael mine. In 2018 the Constitutional Court ordered the Ministry of Energy and Mines to hold ILO Convention 169-compliant consultations with Xinka populations and upheld the suspension of the operating license of the San Rafael Mine until after conclusion of the consultations.
Section 7. Worker Rights
d. Discrimination with Respect to Employment and Occupation
The law explicitly prohibits discrimination with respect to employment or occupation based on race, color, sex, religion, political opinion, national origin or citizenship, age, and disability. The government did not effectively enforce the law and related regulations. Penalties were not commensurate with laws related to civil rights, such as election interference. Discrimination in employment and occupation occurred. Anecdotally, wage discrimination based on race and sex occurred often in rural areas.
e. Acceptable Conditions of Work
The law sets national minimum wages for agricultural and nonagricultural work and for work in garment factories. The minimum wage for agricultural and nonagricultural work and for work in export-sector-regime factories did not meet the minimum food budget for a family of five.
The legal workweek is 48 hours with at least one paid 24-hour rest period. Workers are not to work more than 12 hours a day. The law provides for 12 paid annual holidays and paid vacation of 15 working days after one year’s work. Daily and weekly maximum hour limits do not apply to domestic workers. Workers in the formal sector receive the standard pay for a day’s work for official annual holidays. Time-and-a-half pay is required for overtime work, and the law prohibits excessive compulsory overtime.
The government sets occupational health and safety (OSH) standards that were inadequate and not current for all industries. The government did not effectively enforce OSH laws. Penalties for OSH violations were not commensurate with those for crimes such as negligence. The situation worsened during the pandemic. Many manufacturing facilities, including textile and clothing manufacturing, as well as call centers were exempted from otherwise strict lockdown protocols within days of the March state of calamity. The press reported numerous outbreaks in such facilities until the end of August, when mask usage increased and sanitary measures were properly implemented in the workforce. Among the factories affected was KP Textiles, a garment factory supplying GAP; American Eagle; and Amazon, where more than 200 workers tested positive for COVID-19 and whose owners originally refused to take precautions or allow labor inspectors to enter. While the factory eventually was inspected and shut down, it opened again and was not fined. The law does not provide for the right of workers to remove themselves from situations that endanger health or safety without jeopardy to their employment.
Inspectors often lacked vehicles or fuel to carry out inspections, and in some cases they failed to take effective action to gain access to worksites in response to employers’ refusal to permit labor inspectors access to facilities. Inspectors were encouraged to seek police assistance as required. Inspections were generally not comprehensive, and if complaint driven, focused on investigating the alleged violation rather than attempting to maximize limited resources to determine compliance beyond the individual complaint. From March to early April, Ministry of Labor inspections were suspended. Approximately half the unit returned in April and focused on inspecting possible violations of COVID-19 guidelines and hygiene. By August inspectors had returned to normal operations but with a large backlog of labor hearings due to the closed courts.
The Ministry of Labor conducted inspections to monitor compliance with minimum wage law provisions but often lacked the necessary vehicles or fuel to enable inspectors to enforce the law, especially in the agricultural and informal sectors. The ministry did not employ a sufficient number of labor inspectors to deter violations, and many of them performed reviews on paper or administrative duties rather than clearly defined inspection duties. During the pandemic the ministry closed its offices to the public, and workers were unable to present complaints in person. The ministry established a hotline to receive complaints, but workers stated that often no one answered their calls. The ministry later developed a web portal for complaints, but not all workers had access to internet. The number of inspections conducted decreased during the pandemic.
On July 9, the Ministry of Labor issued a ministerial accord allowing certain businesses to suspend the payment of worker’s midyear bonus due to financial hardship caused by the pandemic. The Constitutional Court invalidated the accord, however, and ordered businesses to make the bonus payments on time and in full, in accordance with the law. On July 8, the ministry reported that it would enforce compliance with payment of the bonus, which must be paid to all workers during the first two weeks of July, and emphasized the benefit must be paid by companies that continued operations during the COVID-19 emergency. Ministry inspectors shifted focus in July from COVID-19 hygiene inspections to the bonus payments but had limited staff to complete the inspections. In addition the ministry noted it had coordinated with two banks and a federation of credit and savings cooperatives so that employers affected by the pandemic would have access to the working capital credit fund and fulfill their labor obligations. The ministry also announced that employers who were not financially able to pay the bonus had to inform ministry officials through an affidavit as established by law.
Labor inspectors reported uncovering numerous instances of overtime abuse, but effective enforcement was undermined due to inadequate fines and labor courts’ reluctance to use compulsory measures, such as increased fines and referrals to the criminal courts, to obtain compliance. During the pandemic these issues worsened as the labor courts closed to the public, performing minimal administrative duties as officials tried to work from home. Other factors contributing to the lack of effective enforcement included labor court inefficiencies, employer refusal to permit labor inspectors to enter facilities or provide access to payroll records and other documentation, and inspectors’ lack of follow-up inspections in the face of such refusals. In one case in June, a business protested the presence of a congressional deputy and a PDH official in an attempted labor inspection. Members of the business community accused the PDH of performing inspections without permission and without the ministry, although ministry presence is not legally required for the PDH to inspect facilities. The business community agreed the PDH has a right to inspect but said the PDH did not always follow official protocols. Due to inefficient and lengthy court proceedings, the resolution of labor court cases was often delayed, in many instances for several years. Employers failing to provide a safe workplace were rarely sanctioned, and a law requiring companies with more than 50 employees to provide onsite medical facilities for their workers was not enforced.
The Solidarity Center explained that almost all organized labor activity ceased during the pandemic as elderly trade union officials were unwilling or unable to venture outside their homes and equally unwilling to cede authority to younger union leaders. Nonetheless, trade union leaders and human rights groups reported employers required workers to work overtime without legally mandated premium pay. Management often manipulated employer-provided transportation to worksites to force employees to work overtime, especially in export processing zones located in isolated areas with limited transportation alternatives. Noncompliance with minimum wage provisions in the agricultural and informal sectors was widespread. Advocacy groups estimated the vast majority of workers in rural areas who engaged in daylong employment did not receive the wages, benefits, or social security allocations required by law. Many employers in the agricultural sector reportedly conditioned payment of the minimum daily wage on excessive production quotas that workers generally were unable to meet. To meet the quota, workers felt compelled to work extra hours, sometimes bringing family members, including children, to help with the work. Because of having to work beyond the maximum allowed hours per day, workers received less than the minimum wage for the day and did not receive the required overtime pay. According to ILO statistics, 74 percent of the workforce worked in the informal sector and outside the basic protections afforded by law.
Local unions highlighted and protested violations by employers who failed to pay employer and employee contributions to the national social security system despite employee contribution deductions from workers’ paychecks. These violations, particularly common in export and agricultural industries, resulted in limiting or denying employees’ access to the public health system and reducing or underpaying workers’ pension benefits during their retirement years.
Many employers of domestic servants routinely paid below minimum wage, failed to register their employees with the Guatemalan Institute of Social Security, and demanded 16-hour days for six or more days a week for live-in staff. Many of these same employees were summarily dismissed at the beginning of the pandemic or advised to stay in the home of their employer without traveling back to their own families or communities for fear of spreading the virus. An undetermined number of dismissed employees returned to their previous employers as conditions stabilized.