Authorities maintained minimal efforts to protect trafficking victims. Although the government investigated one trafficking case, it did not report identifying or providing services to any victims in 2019, compared with one sex trafficking victim identified in 2018. The government has never identified labor trafficking victims in Macau. Authorities had formal victim identification procedures, an operational referral process, and standardized screening questionnaires that could guide law enforcement, immigration, and social services personnel to screen individuals vulnerable to trafficking, including persons in commercial sex and migrant workers. The social welfare bureau (SWB) provided a training on victim identification and service procedures for its emergency outreach team. Officials distributed questionnaires to suspected illegal workers to promote self-identification but did not identify any victims of forced labor through these efforts. In previous reporting periods, officials referred child victims to a government-funded NGO that offered shelter, counseling, and economic and medical assistance; however, authorities did not refer any victims to the shelter during the reporting period. SWB designated shelters for female and male trafficking victims but did not report providing shelter to any adult victims. The government allocated approximately 1.72 million patacas ($215,875) for victim protection services, including allocations to NGOs for service provision at shelters, compared with 1.77 million patacas ($221,250) allocated in 2018. In addition, the government reserved a budget of 39,600 patacas ($4,950) under an agreement with an international organization for repatriation assistance, but it did not assist any victims through the agreement during the reporting period. The government operated and publicized a trafficking hotline for the public and potential victims to seek assistance; nonetheless, the government did not report identifying any victims through the hotline. There were no reports the government penalized victims for unlawful acts traffickers compelled them to commit; however, due to a lack of sufficient screenings, some potential victims may have remained unidentified within the law enforcement system. The government continued efforts to finalize a standard operating procedure for ensuring safe repatriation of foreign victims. The government offered temporary residency to non-resident victims, which allowed victims to seek employment while authorities pursued cases against their traffickers. In cases in which a victim faced retribution or hardship in their home country, authorities reported a policy that provided permanent residency on the basis of “well-founded humanitarian reasons,” although no victims benefited from this policy.