The government maintained victim protection efforts. The government identified seven trafficking victims, including six from Mozambique and one from Ghana, and referred all victims to services, compared with seven victims identified and one referred to services during the previous reporting period. The government coordinated with the Government of Nigeria to repatriate one potential trafficking victim and the Government of Mozambique to repatriate trafficking victims and investigate cross-border trafficking cases. The government had an NRM and reported using it to identify and refer victims to services; however, observers reported front-line officials lacked basic awareness of human trafficking and victim identification and referral procedures. Government officials reported proactively screening for trafficking at the airport, although they did not identify any victims.
The government’s centralized response to human trafficking and staffing gaps limited its capacity to identify victims. As proscribed by the NRM, front-line officials were required to report all victim identifications to the Secretariat’s protection officer to consult with victims during screening and coordinate services. However, during the previous two reporting periods, the protection officer position remained vacant; in response, other members of the Secretariat assumed these duties without sufficient training to engage directly with victims. Magistrates were responsible for issuing victim protection orders required for victim certification and hearing cases against traffickers, requiring victims to cooperate with law enforcement to receive care. It was not reported if magistrates received training on victim identification. In February 2023, the government established multi-agency ERTs, composed of front-line government officials, in all four regions to coordinate emergency services and facilitate victim certification. In partnership with an international organization, the government provided anti-trafficking training to ERTs during the reporting period. Government-provided victim protection services were concentrated in Manzini and Mbabane, limiting victim’s access to services and stretching government resources, particularly when court proceedings were in different provinces.
The government and NGOs provided care for victims, both foreign and Swati, including shelter, basic necessities, counseling, and medical care. Trafficking victims could access services available to GBV and crime victims. The government operated one shelter that provided short-term care for up to 24 crime victims; however, observers reported conditions at the shelter was inadequate to house victims, particularly for longer stays. When the government shelter was full, the government placed victims with family members or in three NGO-operated shelters that may not have the resources to care for trafficking victims. The government did not provide financial or in-kind support to these shelters. Government officials reported difficulties in obtaining shelter for male trafficking victims.
Through a multi-stakeholder approach, an international organization assisted the government to refurbish a shelter to house victims of trafficking and GBV with funding from a foreign donor. In the previous reporting period, the government assumed responsibility to operationalize the shelter through finalizing shelter guidelines and management plans, conducting routine building maintenance and providing furnishings, and dedicating resources for day-to-day operations. Shelter guidelines finalized by the Secretariat awaited adoption for the second consecutive year. The government contributed 2.3 million emalangeni ($135,710) to shelter renovations during the reporting period and allocated an unknown amount of funding for the shelter’s utilities. The government purchased some furnishings; however, these works remained incomplete and all shelter staff positions remained vacant, leaving the shelter inoperable for the second consecutive year. In preparation for operationalizing the shelter, the government, in partnership with an international organization, hosted a three-day training for ERTs on the protection and referral of trafficking victims to the shelter.
The government had procedures to assist victim-witnesses during the court process, including court preparation, translation services, counseling, and use of recorded video testimony, but did not report providing any protection services to victim-witnesses. The Secretariat’s staff regularly transported victims across the country to participate in investigations and prosecutions. The government did not have formal procedures to provide residency to foreign trafficking victims but could do so on an ad hoc basis. The government continued to allocate 80,000 emalangeni ($4,720) annually to a victim protection fund used for victim services. Victims could sue for compensation through filing a civil lawsuit against their trafficker or the government, but none did so during the reporting period.